ServiceNow Component

Create records and incidents within ServiceNow

Component key: servicenow

Description

ServiceNow is platform that helps you manage digital workflows. The ServiceNow component gives you the ability to insert table records and incidents on the platform.

Authorization Methods

ServiceNow requires one of the following authorization methods:

Auth Type	Key	Description	Fields
Basic Auth	basic	Basic authorization using a username/password combination	Password |  password Username |  username
OAuth 2.0 - Authorization Code	oauth2	OAuth 2.0 authorization using the authorization code grant type	Authorization URL |  auth_uri Client ID |  client_id Client Secret |  client_secret Scopes |  scopes Access Token URL |  token_uri

Actions

Create Incident

Creates an Incident with the specified field names and values | key: createIncident

Input	Key	Notes	Example
API Version string / Required	apiVersionInput	The version of the ServiceNow API to use	v2
Values string / Required	fieldValuesInput	The names of the fields and their values to use when creating a record
Instance URL string / Required	instanceUrlInput	The URL of the specific ServiceNow instance to use for API requests	https://instance.service-now.com

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Create Table Record

Creates a record in the specified table with the specified field names and values | key: createTableRecord

Input	Key	Notes	Example
API Version string / Required	apiVersionInput	The version of the ServiceNow API to use	v2
Values string / Required	fieldValuesInput	The names of the fields and their values to use when creating a record
Instance URL string / Required	instanceUrlInput	The URL of the specific ServiceNow instance to use for API requests	https://instance.service-now.com
Table string / Required	tableNameInput	The name of the ServiceNow table in which to create a record	incident

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