ServiceNow Component
Create records and incidents within ServiceNow
Component key: servicenowDescription#
ServiceNow is platform that helps you manage digital workflows. The ServiceNow component gives you the ability to insert table records and incidents on the platform.
ServiceNow Connections#
OAuth 2.0 Authorization Code#
| Input | Notes |
|---|---|
Input Authorize URL string / Required authorizeUrl | Notes The OAuth 2.0 Authorization URL for ServiceNow |
Input Client ID string / Required clientId | Notes Client Identifier of your app for ServiceNow |
Input Client Secret password / Required clientSecret | Notes Client Secret of your app for ServiceNow |
Input Scopes string scopes | Notes Space separated OAuth 2.0 permission scopes for ServiceNow |
Input Token URL string / Required tokenUrl | Notes The OAuth 2.0 Token URL for ServiceNow |
Basic Username/Password#
| Input | Notes |
|---|---|
Input Password password / Required password | Notes Password |
Input Username string / Required username | Notes Username |
Actions#
Create Incident#
Creates an Incident with the specified field names and values | key: createIncident
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Values string / Required Key Value List fieldValuesInput | Notes The names of the fields and their values to use when creating a record | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Create Table Record#
Creates a record in the specified table with the specified field names and values | key: createTableRecord
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Values string / Required Key Value List fieldValuesInput | Notes The names of the fields and their values to use when creating a record | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Table string / Required tableNameInput | Notes The name of the ServiceNow table in which to create a record | Example incident |
Create User#
Creates a User with the specified field names and values | key: createUser
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Email string email | Notes The Email of the User | Example |
Input Values string Key Value List fieldValuesInputNonRequired | Notes The names of the fields and their values to use when creating a record | Example |
Input First Name string firstName | Notes The User's First Name | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Last Name string lastName | Notes The User's Last Name | Example |
Input User Id string userName | Notes The Username of the User | Example |
Delete Incident#
Delete an Incident | key: deleteIncident
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Delete Table Record#
Delete a record for a given ID in the specified Table | key: deleteTableRecord
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Input Table string / Required tableNameInput | Notes The name of the ServiceNow table in which to create a record | Example incident |
Delete User#
Deletes a User | key: deleteUser
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Get Incident#
Gets an Incident by ID | key: getIncident
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Get Table Record#
Get a record for a given ID in the specified Table | key: getTableRecord
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Input Table string / Required tableNameInput | Notes The name of the ServiceNow table in which to create a record | Example incident |
Get User by Id#
Gets a User by their Id | key: getUser
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Get User by Username#
Get a record for a given ID in the specified Table | key: getUserByUsername
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input User Id string userName | Notes The Username of the User | Example |
List Incidents#
Gets a list of all Incidents | key: listIncidents
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sysparm Limit string sysparmLimit | Notes Max number of records to return. Large values can impact performance. For pagination with large data sets include the Sysparm Offset | Example |
Input Sysparm Offset string sysparmOffset | Notes Starting record index for which to begin retrieving records. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to '0'. To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records. | Example |
Input Sysparm Query string sysparmQuery | Notes Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>. | Example active=true^ORDERBYnumber^ORDERBYDESCcategory |
List Table Records#
Lists records in the specified table | key: listTableRecords
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sysparm Limit string sysparmLimit | Notes Max number of records to return. Large values can impact performance. For pagination with large data sets include the Sysparm Offset | Example |
Input Sysparm Offset string sysparmOffset | Notes Starting record index for which to begin retrieving records. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to '0'. To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records. | Example |
Input Sysparm Query string sysparmQuery | Notes Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>. | Example active=true^ORDERBYnumber^ORDERBYDESCcategory |
Input Table string / Required tableNameInput | Notes The name of the ServiceNow table in which to create a record | Example incident |
List Users#
Gets a list of all Users | key: listUsers
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sysparm Limit string sysparmLimit | Notes Max number of records to return. Large values can impact performance. For pagination with large data sets include the Sysparm Offset | Example |
Input Sysparm Offset string sysparmOffset | Notes Starting record index for which to begin retrieving records. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to '0'. To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records. | Example |
Input Sysparm Query string sysparmQuery | Notes Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>. | Example active=true^ORDERBYnumber^ORDERBYDESCcategory |
Update Incident#
Updates an Incident with the specified field names and values | key: updateIncident
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Values string / Required Key Value List fieldValuesInput | Notes The names of the fields and their values to use when creating a record | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Update Table Record#
Updates a record in the specified table with the specified field names and values | key: updateTableRecord
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Values string / Required Key Value List fieldValuesInput | Notes The names of the fields and their values to use when creating a record | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Input Table string / Required tableNameInput | Notes The name of the ServiceNow table in which to create a record | Example incident |
Update User#
Updates a User with the specified field names and values | key: updateUser
| Input | Notes | Example |
|---|---|---|
Input API Version string / Required apiVersionInput | Notes The version of the ServiceNow API to use | Example v2 |
Input Connection connection / Required connection | Notes | Example |
Input Email string email | Notes The Email of the User | Example |
Input Values string Key Value List fieldValuesInputNonRequired | Notes The names of the fields and their values to use when creating a record | Example |
Input First Name string firstName | Notes The User's First Name | Example |
Input Instance URL string / Required instanceUrlInput | Notes The URL of the specific ServiceNow instance to use for API requests | Example https://instance.service-now.com |
Input Last Name string lastName | Notes The User's Last Name | Example |
Input Sys ID string / Required sysId | Notes The Sys ID of the record being queried | Example |
Input User Id string userName | Notes The Username of the User | Example |