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ServiceNow Component

ServiceNow

Create records and incidents within ServiceNow

Component key: servicenow

Description​

ServiceNow is platform that helps you manage digital workflows. The ServiceNow component gives you the ability to insert table records and incidents on the platform.

Connections​

OAuth 2.0 Authorization Code​

Basic Username/Password​

Data Sources​

Select Table​

Select a table from the list of tables in ServiceNow. Returns the sys_id of the selected table. | key: selectTable | type: picklist

Actions​

Create Incident​

Creates an Incident with the specified field names and values | key: createIncident

Create Table Record​

Creates a record in the specified table with the specified field names and values | key: createTableRecord

Create User​

Creates a User with the specified field names and values | key: createUser

Delete Incident​

Delete an Incident | key: deleteIncident

Delete Table Record​

Delete a record for a given ID in the specified Table | key: deleteTableRecord

Delete User​

Deletes a User | key: deleteUser

Get Incident​

Gets an Incident by ID | key: getIncident

Get Knowledge Article​

Returns specific knowledge article content and its field values. | key: getKnowledgeArticle

Get Knowledge Article Attachment​

Returns a knowledge article attachment as a file. | key: getKnowledgeArticleAttachment

Get Table Record​

Get a record for a given ID in the specified Table | key: getTableRecord

Get User by Id​

Gets a User by their Id | key: getUser

Get User by Username​

Get a record for a given ID in the specified Table | key: getUserByUsername

Returns a list of the most-viewed knowledge articles and featured knowledge articles. | key: listFeaturedKnowledgeArticles

List Incidents​

Gets a list of all Incidents | key: listIncidents

List Knowledge Articles​

Returns a list of knowledge base (KB) articles which can be searched and filtered using various parameters. | key: listKnowledgeArticles

List Most Viewed Knowledge Articles​

Returns a list of knowledge articles prioritized by most-viewed. | key: listMostViewedKnowledgeArticles

List Table Records​

Lists records in the specified table | key: listTableRecords

List Tables​

Retrieve a list of all tables | key: listTables

List Users​

Gets a list of all Users | key: listUsers

Raw Request​

Send raw HTTP request to ServiceNow | key: rawRequest

Update Incident​

Updates an Incident with the specified field names and values | key: updateIncident

Update Table Record​

Updates a record in the specified table with the specified field names and values | key: updateTableRecord

Update User​

Updates a User with the specified field names and values | key: updateUser