ServiceNow Component

Create records and incidents within ServiceNow

Component key: servicenow

Description

ServiceNow is platform that helps you manage digital workflows. The ServiceNow component gives you the ability to insert table records and incidents on the platform.

ServiceNow Connections

OAuth 2.0 Authorization Code

Input	Notes
Input Authorize URL string / Required	Notes The OAuth 2.0 Authorization URL for ServiceNow
Input Client ID string / Required	Notes Client Identifier of your app for ServiceNow
Input Client Secret password / Required	Notes Client Secret of your app for ServiceNow
Input Scopes string	Notes Space separated OAuth 2.0 permission scopes for ServiceNow
Input Token URL string / Required	Notes The OAuth 2.0 Token URL for ServiceNow

Basic Username/Password

Input	Notes
Input Password password / Required	Notes Password
Input Username string / Required	Notes Username

Actions

Create Incident

Creates an Incident with the specified field names and values | key: createIncident

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Values string / Required Key Value List	Notes The names of the fields and their values to use when creating a record	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com

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Create Table Record

Creates a record in the specified table with the specified field names and values | key: createTableRecord

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Values string / Required Key Value List	Notes The names of the fields and their values to use when creating a record	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Table string / Required	Notes The name of the ServiceNow table in which to create a record	Example incident

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Create User

Creates a User with the specified field names and values | key: createUser

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Email string	Notes The Email of the User	Example
Input Values string Key Value List	Notes The names of the fields and their values to use when creating a record	Example
Input First Name string	Notes The User's First Name	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Last Name string	Notes The User's Last Name	Example
Input User Id string	Notes The Username of the User	Example

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Delete Incident

Delete an Incident | key: deleteIncident

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example

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Delete Table Record

Delete a record for a given ID in the specified Table | key: deleteTableRecord

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example
Input Table string / Required	Notes The name of the ServiceNow table in which to create a record	Example incident

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Delete User

Deletes a User | key: deleteUser

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example

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Get Incident

Gets an Incident by ID | key: getIncident

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example

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Get Table Record

Get a record for a given ID in the specified Table | key: getTableRecord

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example
Input Table string / Required	Notes The name of the ServiceNow table in which to create a record	Example incident

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Get User by Id

Gets a User by their Id | key: getUser

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example

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Get User by Username

Get a record for a given ID in the specified Table | key: getUserByUsername

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input User Id string	Notes The Username of the User	Example

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List Incidents

Gets a list of all Incidents | key: listIncidents

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sysparm Limit string	Notes Max number of records to return. Large values can impact performance. For pagination with large data sets include the Sysparm Offset	Example
Input Sysparm Offset string	Notes Starting record index for which to begin retrieving records. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to '0'. To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records.	Example
Input Sysparm Query string	Notes Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>.	Example active=true^ORDERBYnumber^ORDERBYDESCcategory

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List Table Records

Lists records in the specified table | key: listTableRecords

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sysparm Limit string	Notes Max number of records to return. Large values can impact performance. For pagination with large data sets include the Sysparm Offset	Example
Input Sysparm Offset string	Notes Starting record index for which to begin retrieving records. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to '0'. To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records.	Example
Input Sysparm Query string	Notes Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>.	Example active=true^ORDERBYnumber^ORDERBYDESCcategory
Input Table string / Required	Notes The name of the ServiceNow table in which to create a record	Example incident

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List Users

Gets a list of all Users | key: listUsers

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sysparm Limit string	Notes Max number of records to return. Large values can impact performance. For pagination with large data sets include the Sysparm Offset	Example
Input Sysparm Offset string	Notes Starting record index for which to begin retrieving records. This functionality enables the retrieval of all records, regardless of the number of records, in small manageable chunks. For example, the first time you call this endpoint, sysparm_offset is set to '0'. To simply page through all available records, use sysparm_offset=sysparm_offset+sysparm_limit, until you reach the end of all records.	Example
Input Sysparm Query string	Notes Encoded query used to filter the result set. Syntax: sysparm_query=<col_name><operator><value>.	Example active=true^ORDERBYnumber^ORDERBYDESCcategory

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Update Incident

Updates an Incident with the specified field names and values | key: updateIncident

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Values string / Required Key Value List	Notes The names of the fields and their values to use when creating a record	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example

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Update Table Record

Updates a record in the specified table with the specified field names and values | key: updateTableRecord

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Values string / Required Key Value List	Notes The names of the fields and their values to use when creating a record	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example
Input Table string / Required	Notes The name of the ServiceNow table in which to create a record	Example incident

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Update User

Updates a User with the specified field names and values | key: updateUser

Input	Notes	Example
Input API Version string / Required	Notes The version of the ServiceNow API to use	Example v2
Input Connection connection / Required	Notes	Example
Input Email string	Notes The Email of the User	Example
Input Values string Key Value List	Notes The names of the fields and their values to use when creating a record	Example
Input First Name string	Notes The User's First Name	Example
Input Instance URL string / Required	Notes The URL of the specific ServiceNow instance to use for API requests	Example https://instance.service-now.com
Input Last Name string	Notes The User's Last Name	Example
Input Sys ID string / Required	Notes The Sys ID of the record being queried	Example
Input User Id string	Notes The Username of the User	Example

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