Integration Deployment & Support
Easily manage the real-world complexities surrounding customer-specific integration configuration, deployment, and support.
Create integration instances
Prismatic integrations are reusable and configurable. Simply deploy a customer-specific instance of your integration to each customer who needs it.
Easily configure instances
Customer-facing teams configure instances for customers using a simple configuration UX defined by the person who built the integration. You can even enable customer self-activation in an embedded integration app store. Either way, no dev involvement required.
Deploy integrations easily
Securely store credentials
Built-in auth and credential management makes it easy to properly handle everything from simple username/password to complex flows like OAuth 2.0.
Test instances in real-time
Test your instance configuration in a customer-specific sandbox before deploying it into production.
Handle credentials and testing
Quickly understand a customer's configuration
Find all information related to a customer's integrations and configuration in one place, accessible to all team members.
Keep relevant documentation in one place
Add to the already rich store of customer and configuration information by including customer-specific documentation and making it available to everyone.
Upgrade integration instances to new versions
Integration version upgrades can be rolled out to only specific instances, so you can easily manage the reality of multiple versions in production.
Manage deployments cleanly
Built-in logging means your whole organization has all the information you need at your fingertips. From platform-level log messages to logging that you add to your integrations, everything is in one place and easy to find.
Easily consult logs
Monitoring and alerting are a core part of the platform, enabling you to keep tabs on all your integrations across your entire customer base.
Notify the correct teams
Use configurable alerting rules to notify teams like Support or DevOps when various events occur, like execution completions or failures. Get notified by text, email, or through a webhook.
Integrate into your existing systems
Aggregate everything in one place. Logging, monitoring, and alerting can feed data into the incident management or notification systems you already use, like PagerDuty or Slack.