Common questions

Question 1

What is the main difference between Prismatic and Paragon?

Accepted Answer

Paragon sells the parts, but Prismatic ships the whole. Paragon gives you an action layer, a sync layer, and a workflow engine to assemble into an integration experience.

Prismatic gives you the assembled experience: productized integrations deployed to every customer with their own configuration and credentials, a white-labeled marketplace and workflow builder your customers use directly, and the infrastructure to run it all. The question to ask is how much of the customer-facing functionality your team wants to own.

Question 2

Does Paragon give our customers a workflow builder?

Accepted Answer

Not one that customers use directly. Paragon's model is to supply pre-built actions that you render as nodes inside a workflow builder you build yourself, which means the design, the UI, and the ongoing maintenance of the builder are on your team.

Prismatic ships a white-labeled builder, with an AI copilot that turns a plain-language description into working logic on the canvas. That is the difference between buying a capability and buying the components for one.

Question 3

Can you build integrations in code with Paragon?

Accepted Answer

No. Paragon requires its proprietary framework built on low-code blocks, and while some npm packages are permitted, usage is restricted to an approved list. Custom connectors are lightweight wrappers over REST APIs rather than a full SDK.

Devs using Prismatic write integrations in TypeScript with access to any npm package, in their own IDE, Git workflow, and CI/CD, which is what real-world APIs and customer-specific business logic tend to require.

Question 4

How does Prismatic's AI compare to Paragon's ActionKit?

Accepted Answer

Both platforms ship skills for coding agents, and both expose integrations to AI agents. But what does each one point at? Paragon's skill gives your coding agent the context to wire ActionKit and Managed Sync APIs into your app, and ActionKit gives your product's agent access to actions inside your users' other tools. Prismatic Skills drives the build itself, scaffolding, deploying, and testing integrations against your own tenant. Then the MCP flow server exposes your integrations and workflows as callable tools with per-tenant authentication and deterministic execution. Paragon has no AI inside your product for your customers, because it has no builder there for a copilot to sit in.

Question 5

Will we outgrow Paragon?

Accepted Answer

The limits tend to appear in two areas. The first is depth, such as when a customer needs logic that a low-code block and an approved package list cannot express. The second is surface, such as when customers want to build their own workflows, and you discover the builder is yours to construct. Those teams whose integrations stay shallow and whose customers don't ask to self-serve can go a long way with Paragon. The rest hit both limits at roughly the same time, usually while trying to close a larger deal.

Question 6

Can we modify Prismatic's pre-built connectors?

Accepted Answer

Yes. Prismatic's application connectors and data platform components are public on GitHub under the Apache-2.0 license, so you can fork one as your starting point, extend it, and publish it as your own custom component. The repo auto-syncs on every release, so what you read matches what runs in production. The repo is a reference library rather than a community project, so external pull requests are not accepted, and once you modify a component, that version is yours to maintain and is not supported by Prismatic.

Question 7

Can we migrate from Paragon to Prismatic?

Accepted Answer

Yes. Prismatic Skills includes a build command that gathers requirements, scaffolds the integration in TypeScript, then deploys, tests, and iterates until it works, so your team rebuilds from working code rather than a blank file. You can also keep existing Paragon integrations running while you rebuild, and list both types in the same embedded marketplace so your customers see one catalog.

Question 8

Is Prismatic secure and compliant enough for enterprise buyers?

Accepted Answer

Yes. Prismatic maintains SOC 2, GDPR, and HIPAA compliance, adds CJIS, and has FedRAMP in process. Multi-tenant isolation, full audit trails, and per-customer credential handling are part of the Prismatic core rather than a configuration you assemble. Enterprise security reviews are a routine part of our sales process.

		Paragon
Code-first integrations
Embedded workflow builder for your customers	Built for your customers, white-labeled, with an AI copilot	You build the builder, Paragon supplies the action nodes
AI across the integration lifecycle	Coding assistants for your team, an AI copilot for your customers, and agent-callable flows	Coding agent skill, plus agent access to actions in your users' other apps
White-labeled embedded integration marketplace
Low-code integration designer
Custom connectors	Full Component SDK	Lightweight wrappers for Rest APIs
Pre-built connector library	Open-source. Fork and extend any connector.	Proprietary, vendor-maintained
Custom code	Any npm package or other library	Limited to a small set of approved npm packages
Handles complex integration scenarios
Enables sophisticated customer-specific integrations
Granular versioning control of integrations and their connectors
SDK, CLI, and flexible dev tools
Designed to fit into existing CI/CD workflows
100% of application functionality available through API
External log streaming
Complete customer management console environment
SOC2
GDPR
HIPAA
CJIS
FedRAMP	In process

Prismatic vs Paragon: One Platform, Not Three

Overview

Proven impact at scale

Common questions

Ready to make your product extensible?