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NetSuite Component

Manage NetSuite records

Component key: netsuite

Description​

Oracle NetSuite is a unified business management suite, encompassing ERP/Financials, CRM and ecommerce.

For more details refer to NetSuite's API documentation.

Connections​

NetSuite OAuth Auth Code​

Netsuite OAuth 2.0 Auth Code Flow expiration

Tokens retrieved using Netsuite's OAuth 2.0 Auth Code flow expire after 7 days, and are not able to be refreshed. This requires a user to re-authenticate every 7 days, which is not a good user experience. We recommend using the OAuth 2.0 Client Credentials flow (described below) instead.

To make API requests to NetSuite on behalf of your customers, your customer will need to create an OAuth 2.0 app. NetSuite's OAuth 2.0 documentation details the steps that need to be taken.

As an administrator, your customer will need to:

  1. Enable SuiteTalk

    • Click Setup -> Company -> Enable Features
    • Under the Suite Cloud tab, ensure REST WEB SERVICES and OAUTH 2.0 are both checked

  2. Create an OAuth 2.0 app

    • Click Setup -> Integration -> Manage Integrations -> New
    • Give your integration a name and description
    • Un-check TOKEN-BASED AUTHENTICATION and TBA: AUTHORIZATION FLOW under Token-based Authentication
    • Ensure AUTHORIZATION CODE GRANT" and REST WEB SERVICES are checked under OAuth 2.0
    • Enable REST WEB SERVICES under SCOPE
    • Enter
      https://oauth2.prismatic.io/callback
      as your REDIRECT URI
    • Take note of your CONSUMER KEY and CONSUMER SECRET

  3. Create OAuth 2.0 Roles

    • Ensure that any user who wishes to log in via OAuth has been assigned a proper role.

As an integration developer, you will need to mark Consumer Key, Consumer Secret, and Token URL organization- and customer-visible, as your end user will need to edit them with their own values.

InputDefaultNotesExample
Authorize URL
string
/ Required
Hidden Field
authorizeUrl
https://system.netsuite.com/app/login/oauth2/authorize.nl
The OAuth 2.0 Authorization URL for NetSuite.
 
Consumer Key (Client ID)
string
/ Required
clientId
Generate a consumer key when you create your OAuth 2.0 app in NetSuite
example0000000000000000000000000aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Consumer Secret (Client Secret)
password
/ Required
clientSecret
Generate a consumer secret when you create your OAuth 2.0 app in NetSuite
example0000000000000000000000000aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Scopes
string
/ Required
Hidden Field
scopes
rest_webservices
A space-delimited set of one or more scopes. This will always be rest_webservices
 
Token URL
string
/ Required
tokenUrl
https://<ACCOUNT_ID>.suitetalk.api.netsuite.com/services/rest/auth/oauth2/v1/token
The OAuth 2.0 Token URL for NetSuite. Replace <ACCOUNT_ID> with your account ID, which can be found in your browser's URL bar when you log in to NetSuite - https://<ACCOUNT_ID>.app.netsuite.com/
 

Netsuite OAuth Client Credentials​

Connecting to NetSuite using Client Credentials (JWT) To make API requests to NetSuite on behalf of your customers, your customer will need to configure an OAuth 2.0 app with JWT option. NetSuite's OAuth 2.0 documentation provides detailed steps for setting this up. OAuth Client Credentials Setup documentation details the steps that need to be taken.

As an administrator, your customer will need to:

  1. Enable SuiteTalk

    • Navigate to Setup > Company > Enable Features
    • Under the Suite Cloud tab, ensure that both REST WEB SERVICES and OAUTH 2.0 are checked.

  2. To Create an OAuth 2.0 app with JWT Option

    • Go to Setup > Integration > Manage Integrations > New
    • Give your integration a name and a description.
    • Un-check TOKEN-BASED AUTHENTICATION and TBA: AUTHORIZATION FLOW under Token-based Authentication
    • Ensure the following are checked under OAuth 2.0
      • REST WEB SERVICES
      • CLIENT CREDENTIALS (MACHINE TO MACHINE) GRANT
    • Enable REST WEB SERVICES under SCOPE
    • Take note of and save your CONSUMER KEY and CONSUMER SECRET as it will not be shown again in Netsuite after this step

  3. Generating the Certificate ID and Private Key for JWT

    • A private key is required for JWT-based authentication. Follow the steps below or refer to the NetSuite Documentation for generating or importing a private key.

    • On your machine create a valid certificate abiding by the Netsuite requirements using OpenSSL in a terminal. This will generate .pem files on your local machine containing key used as the Private Key for JWT information and the certificate for the next step

      openssl req -new -x509 -newkey rsa:4096 -keyout private.pem -sigopt rsa_padding_mode:pss -sha256 -sigopt rsa_pss_saltlen:64 -out public.pem -nodes -days 730

    • In Netsuite, navigate to Setup > Integration > OAUTH 2.0 CLIENT (M2M) SETUP and select Create New

    • Choose the proper Entity, Role, and select the Application created in the previous section.

    • For Certificate choose the the public key you create - that is the public.pem file that was generated in the above openssl steps.

    • Once saved, a Certificate ID is generated. Save this for the workflow.

  4. In your connection configuration select the Netsuite OAuth 2.0 Client Credentials connection type and enter the following:

    • Certificate ID from OAUTH 2.0 CLIENT (M2M) SETUP
    • Private Key from the private.pem file you created above. Copy the entire text including the -----BEGIN PRIVATE KEY----- and -----END PRIVATE KEY----- text
    • Consumer Key (Client ID) from the Netsuite integration
    • Consumer Secret (Client Secret) from the Netsuite integration

  5. Create OAuth 2.0 Roles

Ensure that any user who wishes to log in via OAuth has been assigned a proper role. As an integration developer, you will need to mark Consumer Key, Consumer Secret, Token URL, and Certificate ID as organization- and customer-visible, as your end user will need to edit them with their own values.

InputDefaultNotesExample
Consumer Key (Client ID)
string
/ Required
clientId
Generate a consumer key when you create your OAuth 2.0 app in NetSuite
example0000000000000000000000000aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Certificate ID (Key ID)
string
/ Required
keyId
The key ID used for signing the JWT token.
zzP3z13fkaZsCcwCbmMpd5GvvPs9DTPIquAI83MnNx4
Private Key for JWT
text
/ Required
privateKey
The private key used for signing the JWT token.
 
Scopes
string
/ Required
Hidden Field
scopes
rest_webservices
A space-delimited set of one or more scopes. This will always be rest_webservices
 
Token URL
string
/ Required
tokenUrl
https://<ACCOUNT_ID>.suitetalk.api.netsuite.com/services/rest/auth/oauth2/v1/token
The OAuth 2.0 Token URL for NetSuite. Replace <ACCOUNT_ID> with your account ID, which can be found in your browser's URL bar when you log in to NetSuite - https://<ACCOUNT_ID>.app.netsuite.com/
 

Data Sources​

Select Record​

Select a record from a list of records | key: selectRecord | type: picklist

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Pagination Limit
string
/ Required
limit
1000
Fetch only this many records at a time.
10
Pagination Offset
string
offset
Fetch records offset by this value.
20
Query
string
query
Query to filter records by. See https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_1545222128.html for details.
email START_WITH barbara
Record Field
string
recordField
Record Field to use as the label for the picklist. If unspecified, the record ID is used.
email
Record Type
string
/ Required
recordType
Record type to perform the action against.
 

Select SuiteQL​

Execute a SuiteQL Query to create a picklist | key: selectSuiteQl | type: picklist

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Key Field
string
/ Required
key
Items returned field to use as the key for the picklist.
count
Label Field
string
/ Required
label
Items returned field to use as the label for the picklist.
email
Pagination Limit
string
/ Required
limit
1000
Fetch only this many records at a time.
10
Pagination Offset
string
offset
Fetch records offset by this value.
20
SuiteQL Payload
code
/ Required
query
Data payload to send in the action request. See https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_157909186990.html for details.
 

Actions​

Create Record​

Create record of specified type | key: createRecord

InputDefaultNotes
Connection
connection
/ Required
connection
 
 
Debug
boolean
debugInput
false
Enable for additional logging information.
Payload
code
/ Required
payload
Data payload to send in the action request. See https://system.netsuite.com/help/helpcenter/en_US/APIs/REST_API_Browser/record/v1/2022.1/index.html for details.
Record Type
string
/ Required
recordType
Record type to perform the action against.

Delete Record​

Delete record of the specified type | key: deleteRecord

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Debug
boolean
debugInput
false
Enable for additional logging information.
 
Record ID
string
/ Required
id
The ID of the record you want.
100
Record Type
string
/ Required
recordType
Record type to perform the action against.
 

Get Record​

Get record of specified type | key: getRecord

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Debug
boolean
debugInput
false
Enable for additional logging information.
 
Expand Sub-Resources
boolean
expandSubResources
false
Enable to automatically expand all sublists, sublist lines, and subrecords on this record.
 
Fields to Return
string
Value List
fields
Specific fields and sublists to return in the request. If unspecified, the full record is returned.
 
Record ID
string
/ Required
id
The ID of the record you want.
100
Record Type
string
/ Required
recordType
Record type to perform the action against.
 
Simple Enum Format
boolean
simpleEnumFormat
false
Enable to return enumeration values in a format that only shows the internal ID value.
 

List Records​

List records of specified type | key: listRecord

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Debug
boolean
debugInput
false
Enable for additional logging information.
 
Pagination Limit
string
/ Required
limit
1000
Fetch only this many records at a time.
10
Pagination Offset
string
offset
Fetch records offset by this value.
20
Query
string
query
Query to filter records by. See https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_1545222128.html for details.
email START_WITH barbara
Record Type
string
/ Required
recordType
Record type to perform the action against.
 

Raw Request​

Send raw HTTP request to NetSuite | key: rawRequest

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Data
string
data
The HTTP body payload to send to the URL.
{"exampleKey": "Example Data"}
Debug Request
boolean
debugRequest
false
Enabling this flag will log out the current request.
 
File Data
string
Key Value List
fileData
File Data to be sent as a multipart form upload.
[{key: "example.txt", value: "My File Contents"}]
File Data File Names
string
Key Value List
fileDataFileNames
File names to apply to the file data inputs. Keys must match the file data keys above.
 
Form Data
string
Key Value List
formData
The Form Data to be sent as a multipart form upload.
[{"key": "Example Key", "value": new Buffer("Hello World")}]
Header
string
Key Value List
headers
A list of headers to send with the request.
User-Agent: curl/7.64.1
Max Retry Count
string
maxRetries
0
The maximum number of retries to attempt. Specify 0 for no retries.
 
Method
string
/ Required
method
The HTTP method to use.
 
Query Parameter
string
Key Value List
queryParams
A list of query parameters to send with the request. This is the portion at the end of the URL similar to ?key1=value1&key2=value2.
 
Response Type
string
/ Required
responseType
json
The type of data you expect in the response. You can request json, text, or binary data.
 
Retry On All Errors
boolean
retryAllErrors
false
If true, retries on all erroneous responses regardless of type. This is helpful when retrying after HTTP 429 or other 3xx or 4xx errors. Otherwise, only retries on HTTP 5xx and network errors.
 
Retry Delay (ms)
string
retryDelayMS
0
The delay in milliseconds between retries. This is used when 'Use Exponential Backoff' is disabled.
 
Service Type
string
/ Required
serviceType
record
The type of service to use.
record
Timeout
string
timeout
The maximum time that a client will await a response to its request
2000
URL
string
/ Required
url
Input the path only (/contact), The base URL is already included (https://${accountId}.suitetalk.api.netsuite.com/services/rest/record/v1). For example, to connect to https://${accountId}.suitetalk.api.netsuite.com/services/rest/record/v1/contact, only /contact is entered in this field.
/contact
Use Exponential Backoff
boolean
useExponentialBackoff
false
Specifies whether to use a pre-defined exponential backoff strategy for retries. When enabled, 'Retry Delay (ms)' is ignored.
 

SuiteQL Query​

Execute a SuiteQL Query through Netsuite's REST Web Service | key: suiteQLQuery

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Debug
boolean
debugInput
false
Enable for additional logging information.
 
Pagination Limit
string
/ Required
limitInput
1000
Fetch only this many records at a time.
10
Pagination Offset
string
offsetInput
Fetch records offset by this value.
20
SuiteQL Payload
code
/ Required
suiteQLInput
Data payload to send in the action request. See https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_157909186990.html for details.
 

Update Record​

Update record of the specified type | key: updateRecord

InputDefaultNotesExample
Connection
connection
/ Required
connection
 
 
 
Debug
boolean
debugInput
false
Enable for additional logging information.
 
Record ID
string
/ Required
id
The ID of the record you want.
100
Payload
code
/ Required
payload
Data payload to send in the action request. See https://system.netsuite.com/help/helpcenter/en_US/APIs/REST_API_Browser/record/v1/2022.1/index.html for details.
 
Record Type
string
/ Required
recordType
Record type to perform the action against.
 
Replace
string
Value List
replace
Names of sublists on this record. All specified sublists will be replaced instead of added to.
 
Replace Selected Fields
boolean
replaceSelectedFields
false
If enabled, delete all fields, including body fields, specified in the Replace input.