Prismatic leads in satisfaction for embedded iPaaS!

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October 2024 News and Updates
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October 2024 News and Updates

Catch up on everything from the latest product launches to what events you can find us at this month to best practices from Customer Success.
Oct 10, 2024
Bru WoodringMarketing Content Writer

As we kick off Q4, it's the perfect time to reflect on your integration strategies and set the stage for a successful year-end.

We recently launched organization-activated connections, making it easier for your team to create and manage customer connections during integration setup. And we'll be at Industry Virtual on October 17, where our VP of Product, Marcus Edgington, will discuss elevating your integration game. We're also proud to announce that Prismatic has been named the top Momentum Leader in G2's Fall 2024 Momentum Grid® for embedded integration platforms. Plus, discover how Duro Labs leveraged Prismatic to cut build times by 10x.

We're excited to share how Prismatic can continue to support your goals with our latest updates and insights!

Spotlight

Introducing organization-activated connections

We recently launched organization-activated connections. This update simplifies the process for you and your team to create and manage connections on behalf of your customers when configuring an integration instance.

Specifically, these changes ensure that:

  1. You can define connections on behalf of your customers.
  2. Customers won't need to enter credentials during instance setup.
  3. You can manage each customer's unique credentials via the UI or programmatically.

And we'll keep working to improve the connection experience for you and your customers. This is the next step in our journey as we provide a best-in-class experience for integration builders and end users.

To learn more, watch our demo video or check out our documentation.

Customer Stories: Duro Labs cuts build time by 10x with Prismatic

By implementing Prismatic's embedded iPaaS, Duro has created a scalable integration process that accelerates build times by 10x, reduces dev workloads, and excites customers about integrations.

According to Dustin Diaz, Head of Engineering at Duro:

"The speed to market, the development costs, the ease of usability, the variety of integrations, the ability to customize it, and then also make a seamless marketplace. It's the whole package. Prismatic has changed the game, certainly 100% for us."

Read the case study to learn how Duro uses Prismatic to elevate its integrations.

Prismatic Secured Highest User Satisfaction for Embedded Integration Platforms on G2

We have been named the top Momentum Leader in G2's Fall 2024 Momentum Grid® for embedded integration platforms and a Leader in the embedded iPaaS category. Additionally, we had the highest overall satisfaction from our users.

"Prismatic started to simplify integrations for B2B SaaS companies, and this recognition is one proof point that we are succeeding," says our CEO, Michael Zuercher.

We'd like to thank customers like you who continuously support us as we lead the way for embedded iPaaS. Read all about it in our latest blog post and check out the full G2 Grid® report to see how we secured the highest user satisfaction!

Industry Virtual

Prismatic will be front and center at Industry Virtual on October 17, the go-to online event for Software Product Managers.

Our VP of Product, Marcus Edgington, will speak about how to continue elevating your integration game with Prismatic. Make sure to tune in as he discusses how great integrations strengthen your product and how to scale to ensure your integrations are visible and accessible.

Integration resources

Best practices for using templates and organization-activated connections in Prismatic

Prismatic offers integration templates to enhance security and increase developer efficiency. Templates help teams quickly build and scale integrations, allowing for faster delivery times. In addition, connection templates and the recently announced organization-activated connections allow teams to build integrations with pre-filled connection input fields and customer-specific values that can be used across multiple customer instances.

Prismatic's Customer Success team has shared dozens of integration templates that offer pre-built workflows that streamline integration development and provide tried-and-true integration frameworks from which your team can build. These templates incorporate best practices, address common use cases, and outline standard workflows, enabling users to quickly set up integrations without starting from scratch.

Key features of integration templates

  • Standardization: Using templates helps organizations maintain consistency across integrations, making maintenance and updates easier.
  • Speed of Deployment: Templates reduce the time required to develop new integrations, allowing teams to respond to business needs by "quickstarting" the integration design process with proven, established patterns.
  • User-Friendly: Templates are designed to be user-friendly, requiring less technical knowledge. This enables more team members to participate in the integration design and maintenance process while coming "up to speed" on the Prismatic platform.

Connection templates allow users to pre-fill a connection's input fields with default values, simplifying the process of connecting multiple customers to external services. A template can be referenced by an integration you build or by an integration your customers build using the embedded workflow designer. These templates include authentication details, endpoint configurations, and any necessary setup for third-party systems.

Using connection templates streamlines integration setup, reduces errors, and makes managing multiple connections to the same service across different customers easier, saving time in the deployment and maintenance of integrations.

Key features of connection templates

  • If several integrations require the same connection input fields (for example, an OAuth 2.0 client ID and secret), you can create a template containing those fields and reference it in each integration.
  • If you want to provide a template for your customers to use in their own integrations, you can create and share a template with them. They can then reference the template in their own integrations but will not be able to view or change the template's input fields (so they can't access your client secret). If you store your integrations' YAML definitions in source control, your YAML will be cleaner if you reference a template instead of directly including the connection's input fields in the YAML. You can avoid committing sensitive information to source control by referencing a template containing a client ID and client secret.

Leveraging organization-activated connections

In Prismatic, org-activated connections enable organizations to pre-configure and activate connections to third-party services for their customers. This setup allows customers to use these connections without inputting their credentials after the organization establishes the connection.

These connections simplify the integration setup for customers by removing the need for repeated configuration of the same service. They enhance security by centrally managing credentials and ensuring consistency across multiple customer integrations.

For walk-throughs, video tutorials, and detailed documentation, visit:

Reflections on Invisory's Integration Hackathon

One of our clients, Invisory, recently organized an integration hackathon. Guy Greenstein, Head of Engineering, explained how the hackathon not only streamlined his integration process but also fostered team collaboration and innovation. He highlighted the value of coming with business goals in mind while leaving room for open-ended creativity, which led to surprising and ingenious solutions.

Learn how Invisory supports ISVs in cloud marketplaces and the benefits of using Prismatic.

Webinar: Building B2B SaaS Integration Marketplaces that Work

The time to explore the benefits of an integration marketplace is now. While it may seem overwhelming, building one is simpler than you think—and the ROI can be substantial.

On October 29th, join our VP of Customer Success, Libby Stengel, for a webinar with Product School as she reveals the keys to creating effective integration marketplaces for B2B SaaS companies. Discover how to deliver the best user experience while increasing the visibility and efficiency of your integrations.

SaaStock Dublin

SaaStock is right around the corner, and we're excited to be a part of the show for a second year. Stop by our booth, #G3, to learn all about the latest developments from Prismatic, including the ability to write integrations in code with our code-native building experience, and chat about all the ways you can enhance your integration game.

Product news

Connector updates

We are continuously adding to and updating our connector library. Check out the following connectors we've added or updated recently:

New connectors

  • Frontify – Create, manage, and distribute brand assets, guidelines, and digital content across teams and channels, streamlining brand consistency and collaboration.

Updated connectors

  • Bing Ads – Added support for importing offline conversions.
  • Gong – Added API key support.
  • Google Cloud Storage – Added support for multi-part attachment uploads.
  • SAP Business One – Added several actions, including orders, price lists, invoices, and more.

Want expert assistance on these new connectors or your next integration? Schedule a build session with the Prismatic team. We'd love to help!

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Headshot of Bru Woodring
Bru WoodringMarketing Content Writer
Bru brings 25+ years experience bridging the communications gap between devs and business users. He has much first-hand knowledge of how to do integrations poorly.

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