Solution benefits

Faster Integration Onboarding and Support

Prismatic's embedded iPaaS reduces the integration burden on B2B SaaS customer-facing teams at both ends of the customer lifecycle. It gives new customers a self-serve path to activate and configure integrations without hand-holding, and existing customers the logs, alerts, and retry tools to resolve issues themselves.
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Quick Onboarding

Reduce risks and delays

Delays are never fun. Whether building new integrations or deploying existing ones, use Prismatic to onboard customers to your integrations quickly.
Connect Google Calendar
Customer Needs

Stay on top of your integration needs

Prismatic allows your team to say "yes" and extend your product functionality faster and at scale. Whether you're using our intuitive low-code builder or building with AI using code-first, Prismatic speeds up your development cycle.
Delegate Support

Enable customers to solve issues

Give your customers tools to solve their integration issues. With Prismatic, your customers can view configs, logs, and alerts to see where and when issues arise and resolve them directly.
Low-dev integrations
Logging, Alerting, Monitoring

Shift from reactive to proactive

Being the last to know something is rarely good. Don’t let it be that way with your integrations. Our alerting system notifies the right people on your team when something goes wrong. Built-in logging makes it easy to dig in and identify the cause.
Proactive integration set up

Common questions

When you embed Prismatic's integration marketplace in your product, your customers can discover, activate, and configure integrations themselves without creating support tickets. They can authenticate their third-party apps, choose config options, and manage integrations directly within your product. Beyond initial setup, customers can access detailed integration logs, monitor execution history, troubleshoot issues independently, and even retry failed executions.

This self-serve capability means fewer "How do I do <simple thing>?" tickets in your support queue. Your support team shifts from handling setup requests to managing operations. Engineers only get involved when building something new. The result is reduced support workload and faster resolution times. 

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Ready to make your product extensible?

Join teams from Fortune 500s to high-growth startups that turned integrations into a growth driver and made their products the foundation that customers build on.