Faster Integration Onboarding and Support

Reduce risks and delays

Stay on top of your integration needs
Enable customers to solve issues

Shift from reactive to proactive

Common questions
When you embed Prismatic's integration marketplace in your product, your customers can discover, activate, and configure integrations themselves without creating support tickets. They can authenticate their third-party apps, choose config options, and manage integrations directly within your product. Beyond initial setup, customers can access detailed integration logs, monitor execution history, troubleshoot issues independently, and even retry failed executions.
This self-serve capability means fewer "How do I do <simple thing>?" tickets in your support queue. Your support team shifts from handling setup requests to managing operations. Engineers only get involved when building something new. The result is reduced support workload and faster resolution times.







