Customer Deployment Management
Easily manage the real-world complexities surrounding customer-specific integration configuration, deployment, and support.
Create instances of integrations
Deploy integrations to one or many individual customers using instances, which operate on a customer-by-customer basis without any duplication of effort.
Test instances in real-time
Test instances in a customer-specific sandbox before moving them into production.
Empower non-dev team members
Teams like Services and Onboarding can configure, test, and deploy instances using Prismatic's intuitive web app, with no developer involvement.
Deploy integrations to customers
Manage customer config variables
Config variables allow you to configure integrations on a customer-specific basis while keeping things clean.
Securely store credentials
Built-in auth and credential management makes it straightforward to properly handle everything from simple username/password to complex flows like OAuth 2.0.
Allow customers to manage their own configuration
Empower customers to manage their own configuration, including credentials for third-party systems.
Handle customer-specific configuration
Quickly understand a customer's configuration
Find all information related to a customer's integrations and configuration in one place, accessible to all team members.
Keep relevant documentation in one place
Add to the already rich store of customer and configuration information by including customer-specific documentation and making it available to everyone.
Upgrade integration instances to new versions
Integration version upgrades can be rolled out to only specific instances, so you can easily manage the reality of multiple versions in production.
Manage deployments cleanly
Built-in logging means your whole organization has all the information you need at your fingertips. From platform-level log messages to logging that you add to your integrations, everything is in one place and easy to find.
Easily consult logs
Monitoring and alerting are a core part of the platform, enabling you to keep tabs on all your integrations across your entire customer base.
Notify the correct teams
Use configurable alerting rules to notify teams like Support or DevOps when various events occur, like execution completions or failures. Get notified by text, email, or through a webhook.
Integrate into your existing systems
Aggregate everything in one place. Logging, monitoring, and alerting can feed data into the incident management or notification systems you already use, like PagerDuty or Slack.