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Customer Deployment Management

Easily manage the real-world complexities surrounding customer-specific integration configuration, deployment, and support.

    Deploy integrations to customers

  • Create instances of integrations

    Deploy integrations to one or more individual customers using instances, which operate on a customer-by-customer basis without any duplication of effort.

    Test instances in real-time

    Test instances in a customer-specific sandbox before moving them into production.

    Empower non-dev team members

    Teams like Services and Support can configure, test, and deploy instances using Prismatic's intuitive web application, with no developer involvement.

    Handle customer-specific configuration

  • Manage customer config variables

    Config variables allow you to configure integrations on a customer-specific basis while keeping things clean. For example, you can use config variables to specify URLs that differ from customer to customer for the same integration.

    Securely store credentials

    Built-in auth and credential management makes it straightforward to properly handle everything from simple username/password to complex flows like OAuth 2.0.

    Allow customers to manage their own configuration

    Empower customers to manage their own configuration, including credentials for third-party systems.

    Manage deployments cleanly

  • Quickly understand a customer's configuration

    Find all information related to a customer's integrations and configuration in one easy-to-understand place, accessible to all team members.

    Keep relevant documentation in one place

    Add to the already rich store of customer and configuration information by including customer-specific documentation and making it available to everyone.

    Upgrade integration instances to new versions

    Integration version upgrades can be rolled out to only specific instances, so you can easily manage the reality of multiple versions in production.

    Easily consult logs

  • Built-in logging means your whole organization has all the information you need at your fingertips. From platform-level log messages to logging that you add to your integrations, everything is in one place and easy to find.

    Get notified if anything goes wrong

  • Stay proactive

    Monitoring and alerting are a core part of the platform, enabling you to keep tabs on all your integrations across your entire customer base.

    Notify the correct teams

    Use configurable alerting rules to notify teams such as Support or DevOps when various events occur, like execution completions or failures. Choose to be notified by text, email, or through a webhook.

    Integrate into your existing systems

    Logging, monitoring, and alerting can feed data into your existing incident management or notification systems, allowing you to aggregate everything into one place.

    Completely scriptable

  • Fit Prismatic into your existing ecosystem with ease. Use the API, CLI, and API libraries to script the creation and modification of instances, and incorporate those scripts into your existing DevOps and CI/CD systems.