company6

Blue Sun

Hoban Washburn

Twitter

independent

example

my-ticket-type-15

company8

company1

Joe Bloggs

IntercomQATest1

John Doe

Get a list of all ticket types for a workspace.

Bug Report

To connect to Intercom you will need to create a new app in their [Developer Hub](https://developers.intercom.com/).

Click "New App" and select "Public app" (you can use "Internal integration" if you do not need to connect to customer Intercom workspaces).

To enable OAuth you need to navigate to "Authentication", click the "Edit" button, and check "Use OAuth". Click "Add redirect URL" and enter Prismatic's callback URL: `https://oauth2.prismatic.io/callback`

You can also use this opportunity to reduce the selected Permissions (scopes) if desired. Once complete, click "Save".

Next, collect the **Client ID** and **Client secret** from the "Basic information" page.

You are now ready to create the OAuth 2.0 connection to Intercom within Prismatic:

- Enter the **Client ID** and **Client secret** values into the same named fields.

Save your integration and you should now be able to authenticate to Intercom.

Note that you will need to submit your Intercom app for review when it is ready for production.


You should use the given access Access Token if:

- You want to use the API to interact with your own Intercom app
- You have scripts to push or extract data from your Intercom app
- You want to use the API to programmatically automate certain actions in your own Intercom app
- The data you interact with programmatically is your own customer data

## How to get your Access Token

Intercom provide you with an Access Token as soon as you [create an app](https://app.intercom.com/a/developer-signup) on your workspace. You can find your Access Token in the Configure > Authentication section in your app within the [Developer Hub](https://app.intercom.io/a/apps/_/developer-hub/app-packages).

You will also see it in your Test & Publish > Your Workspaces page of your app in the [Developer Hub](https://app.intercom.io/a/apps/_/developer-hub/app-packages). This lists out all of your workspaces that have the app installed. More about how this works can be found in their [Installing & Uninstalling Apps guide](https://developers.intercom.com/docs/build-an-integration/learn-more/authentication/installing-uninstalling-apps/).

### Never give your Access Token to a third party

Your Access Token can give access to your private Intercom data and should be treated like a password. If an app provider asks you for your Access Token, please do not provide it. Instead, let us know - apps are required to use OAuth rather than asking users for Access Tokens.


Manage companies, contacts and tags on the Intercom platform

[Intercom](https://intercom.com) is a tool purpose-built for sales, marketing, and support to use together.


Action Name	Action Description
List Contacts	Page through all Contacts
Create Contact	Create a new Contact
Update Contact	Update an existing Contact
Delete Contact	Delete an existing Contact
Archive Contact	Archive an existing Contact
Unarchive Contact	Unarchive an archived Contact
Search Contacts	Search through all Contacts
Attach Tag to Contact	Attach a Tag to a Contact
Detach Tag from Contact	Detach a Tag from a Contact
Attach Company to Contact	Attach Company to Contact
Detach Company from Contact	Detach Company from Contact
Get Contact	Retrieves an existing Contact
List Companies	Page through all Companies
Create Company	Create a new Company
Update Company	Update an existing Company
Delete Company	Delete an existing Company
Get Company	Retrieves an existing Company
Create Tag	Create a new Tag
List Tags	List all Tags
Update Tag	Update an existing Tag
Delete Tag	Delete an existing Tag
Create Ticket	Create a new Ticket
List Ticket Types	Get a list of all ticket types for a workspace.
Raw Request	Send a raw request to Intercom

Intercom Connector

Integrate with customers’ other SaaS apps, fast

About the Intercom Connector

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