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Gong Connector

Quickly build integrations connecting your B2B SaaS to Gong.

API Connectors

Integrate with customers’ other SaaS apps, fast

Prismatic’s API connectors make it easy to integrate other SaaS apps – without reinventing the wheel. Triggers, actions, and auth are fully handled. And they work with all of Prismatic’s options for building integrations:

  • Empower non-devs with a low-code designer
  • Give devs freedom to build completely in code
  • Let customers build their own automations
Built-In and custom connectors

About the Gong Connector

Captures customer interactions then delivers insights at scale, empowering teams to make decisions based on data instead of opinions. Use the Gong Component to manage calls, users, libraries, and more.
Documentation

Actions

Action NameAction Description
List CallsRetrieve call data by date range (/v2/calls)
Get CallRetrieve data for a specific call (/v2/calls/[id])
Create New CallWhen using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/[id]/media to upload the media file.
Add Call MediaAdds a call media, recorded by a telephony system (PBX) or other media recording facility.
Get Call TranscriptReturns transcripts for calls that took place during the specified date period.
Get UserRetrieve a specific user.
List UsersList all of the company's users.
List Library FoldersUse this endpoint to retrieve a list of public library folders.
List Calls in FolderGiven a folder id, this endpoint retrieves a list of calls in it.
Create New Gong MeetingCreates a new Gong Meeting
Update Gong MeetingUpdates an existing Gong Meeting
Delete Gong MeetingDeletes an existing Gong Meeting
Get Logs Data by Type and Time RangeList log entries that took place during a specified time range.
List References to a Phone NumberShows the elements in the Gong system that reference the given phone number.
List References to an Email AddressShows the elements in the Gong system that reference the given email address.
Delete Email Address and Associated ElementsGiven an email address, this endpoint deletes from the Gong system any calls or email messages that reference this address.
Delete Phone Number and Associated ElementsGiven a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number.
Custom Action EventPush engagement events into Gong and display them as events in Gong's activity timeline, when a content is engaged by an external participant (for example, a contract was 'signed' by the prospect)
Custom Shared EventPush engagement events into Gong and display them as events in Gong’s activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects)
Custom Viewed EventPush engagement events into Gong and display them as events in Gong's activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects)
List WorkspacesReturns a list of all workspaces including their details.
Raw RequestSend raw HTTP request to Gong

Triggers

Trigger NameTrigger Description
Process Automation TriggerTrigger for handling process automations from Gong
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