Zendesk Connector
Quickly integrate your B2B software product with Zendesk.
Connector Actions
Action Name | Action Description |
---|---|
Create Ticket | Create a new ticket |
Delete Ticket | Delete the information and metadata of a ticket by Id |
Get Ticket By External ID | Get a ticket by external ID |
List Tickets | List all Tickets |
List Tickets Requested By User | List all of the tickets that a particular user has requested |
List Tickets Assigned To User | List all of the tickets that have been assigned to a particular user |
Show Ticket | Get the information and metadata of a ticket by Id |
Update Ticket | Update the information and metadata of a ticket by Id |
Create User | Create a new user |
Delete User | Delete the information and metadata of a user by Id |
List Users | List all Users |
Search Users | Returns an array of users who meet the search criteria. |
Show User | Get the information and metadata of a user by Id |
Update User | Update the information and metadata of a user by Id |
Raw Request | Send raw HTTP request to Zendesk |
Create Webhook Trigger | Create a trigger to cause a webhook to fire |
List Triggers | List workflow triggers |
Create Webhook | Create a webhook in Zendesk to notify you of changes to your users, organization, or tickets |
Delete Instance Webhooks | Delete all webhooks pointed at this instance |
Delete Webhook | Delete a webhook by ID |
List Webhooks | List webhooks configured in Zendesk |
Connector Triggers
Trigger Name | Trigger Description |
---|---|
Webhook | Receive and validate webhook requests from Zendesk for webhooks you configure. |
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With Prismatic, we're able to deliver integrations in far less time while streamlining our engineering effort. Prismatic has given us the ability to more widely build integrations across our teams. It has also allowed our customer-facing teams to handle customer-specific deployment.
Chris Rallis
Director of Software at Raven Industries