Delete the information and metadata of a ticket by Id
Get Ticket By External ID
Get a ticket by external ID
List Tickets
List all Tickets
List Tickets Requested By User
List all of the tickets that a particular user has requested
List Tickets Assigned To User
List all of the tickets that have been assigned to a particular user
Show Ticket
Get the information and metadata of a ticket by Id
Update Ticket
Update the information and metadata of a ticket by Id
Create User
Create a new user
Delete User
Delete the information and metadata of a user by Id
List Users
List all Users
Search Users
Returns an array of users who meet the search criteria.
Show User
Get the information and metadata of a user by Id
Update User
Update the information and metadata of a user by Id
List Articles
Retrieve a list of all articles in the Help Center.
Get Article
Shows the properties of the specified article in the Help Center.
Create Article
Create a new Article in the Help Center.
Update Article
Update an existing Article's Metadata in the Help Center.
Associate Attachments in Bulk to Article
Associate attachments in bulk to one article at a time, with a maximum of 20 attachments per request.
Create Category
Create a category in the Help Center.
Delete Category
Delete a category in the Help Center.
Get Category
Get a category in the Help Center.
List Categories
List all categories in the Help Center.
Update Category
Update a category in the Help Center.
List Article Attachments
Lists all the article's attachments in the Help Center.
Get Article Attachment
Shows the properties of the specified attachment on an Article located in the Help Center.
Create Article Attachment
Creates an attachment for the specified article in the Help Center.
Delete Article Attachment
Deletes an existing article attachment.
Unified Search
Search for knowledge base articles, community posts, and external records in the Help Center.
Search Articles
Search for articles in the Help Center.
Search Posts
Search posts in the Help Center.
Create Section
Create a category in the Help Center.
Get Section
Retrieve a section in the Help Center.
List Sections
Lists all the sections in the Help Center or in a specific category.
Update Section
Update section in the Help Center.
Delete Section
Delete a section in the Help Center. (warning: deleting a section also deletes all its articles).
Create Topic
Create a new topic in the Help Center.
Delete Topic
Delete a topic from the Help Center.
Update Topic
Update a topic in the Help Center.
Get Topic
Retrieve a topic from the Help Center.
List Topics
Retrieve a list of topics from the Help Center.
Create Post
Create a new post in the Help Center.
Delete Post
Delete a post in the Help Center.
Get Post
Retrieve a post from the Help Center.
List Posts
List all posts in the Help Center.
Update Post
Update a post in the Help Center.
Create Topic Subscription
Create a new Topic subscription In The Help Center.
Get Topic Subscription
Get a Topic subscription in the Help Center.
List Topic Subscriptions
List all Topic subscriptions in the Help Center.
Delete Topic Subscription
Delete a Topic subscription in the Help Center.
List Post Subscriptions
List all Post subscriptions in the Help Center.
Create Post Subscription
Create a Post subscription in the Help Center.
Delete Post Subscription
Delete a Post subscription in the Help Center.
Get Post Subscription
Get a Post subscription in the Help Center.
List Section Subscriptions
List all Section subscriptions in the Help Center.
Get Section Subscription
Get a Section subscription in the Help Center.
Create Section Subscription
Create a Section subscription in the Help Center.
Delete Section Subscription
Delete a Section subscription in the Help Center.
List Article Subscriptions
List all subscriptions for an article in the Help Center.
Get Article Subscription
Get an Article Subscription in the Help Center.
Create Article Subscription
Create a subscription to an article in the Help Center.
Delete Article Subscription
Delete a subscription to an article in the Help Center.
Raw Request
Send raw HTTP request to Zendesk
Create Webhook Trigger
Create a trigger to cause a webhook to fire
List Triggers
List workflow triggers
Create Webhook
Create a webhook in Zendesk to notify you of changes to your users, organization, or tickets
Delete Instance Webhooks
Delete all webhooks pointed at this instance
Delete Webhook
Delete a webhook by ID
List Webhooks
List webhooks configured in Zendesk
Connector Triggers
Trigger Name
Trigger Description
Webhook
Receive and validate webhook requests from Zendesk for webhooks you configure.
The Integration Platform for B2B Software Companies
Build integrations fast and provide a seamless in-app integration experience for your users. Prismatic is the only iPaaS with answers for the complicated world of B2B software.
Intuitive Integration Designer
Non-dev teams create reusable integrations in a low-code environment tailored for your product.
Looking for an additional component action? Want to see a tailored demo? Let us know and we'll be in touch soon!
With Prismatic, we're able to deliver integrations in far less time while streamlining our engineering effort. Prismatic has given us the ability to more widely build integrations across our teams. It has also allowed our customer-facing teams to handle customer-specific deployment.
