About the Zendesk Connector
DocumentationConnector Actions
| Action Name | Action Description |
|---|---|
| Create Ticket | Create a new ticket |
| List Tickets | List all Tickets |
| Get Ticket By External ID | Get a ticket by external ID |
| Show Ticket | Get the information and metadata of a ticket by Id |
| Delete Ticket | Delete the information and metadata of a ticket by Id |
| Update Ticket | Update the information and metadata of a ticket by Id |
| Create User | Create a new user |
| Update User | Update the information and metadata of a user by Id |
| Delete User | Delete the information and metadata of a user by Id |
| List Users | List all Users |
| Show User | Get the information and metadata of a user by Id |
| Search Users | Returns an array of users who meet the search criteria. |
| List Tickets Requested By User | List all of the tickets that a particular user has requested |
| List Tickets Assigned To User | List all of the tickets that have been assigned to a particular user |
| Create Webhook Trigger | Create a trigger to cause a webhook to fire |
| List Triggers | List workflow triggers |
| Create Webhook | Create a webhook in Zendesk to notify you of changes to your users, organization, or tickets |
| Delete Instance Webhooks | Delete all webhooks pointed at this instance |
| Delete Webhook | Delete a webhook by ID |
| List Webhooks | List webhooks configured in Zendesk |
| Raw Request | Issue a raw HTTP request |
Connector Triggers
| Trigger Name | Trigger Description |
|---|---|
| Zendesk Webhook | Handle and validate webhook requests from Zendesk |
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