Zendesk Component
Zendesk Connector

Quickly integrate your B2B software product with Zendesk.

About the Zendesk Connector

Manage Tickets and users in Zendesk


Connector Actions

Action NameAction Description
Create TicketCreate a new ticket
Delete TicketDelete the information and metadata of a ticket by Id
Get Ticket By External IDGet a ticket by external ID
List TicketsList all Tickets
List Tickets Requested By UserList all of the tickets that a particular user has requested
List Tickets Assigned To UserList all of the tickets that have been assigned to a particular user
Show TicketGet the information and metadata of a ticket by Id
Update TicketUpdate the information and metadata of a ticket by Id
Create UserCreate a new user
Delete UserDelete the information and metadata of a user by Id
List UsersList all Users
Search UsersReturns an array of users who meet the search criteria.
Show UserGet the information and metadata of a user by Id
Update UserUpdate the information and metadata of a user by Id
Raw RequestSend raw HTTP request to Zendesk
Create Webhook TriggerCreate a trigger to cause a webhook to fire
List TriggersList workflow triggers
Create WebhookCreate a webhook in Zendesk to notify you of changes to your users, organization, or tickets
Delete Instance WebhooksDelete all webhooks pointed at this instance
Delete WebhookDelete a webhook by ID
List WebhooksList webhooks configured in Zendesk

Connector Triggers

Trigger NameTrigger Description
WebhookReceive and validate webhook requests from Zendesk for webhooks you configure.

The Integration Platform for B2B Software Companies

Build integrations fast and provide a seamless in-app integration experience for your users. Prismatic is the only iPaaS with answers for the complicated world of B2B software.
Intuitive Integration Designer

Intuitive Integration Designer

Non-dev teams create reusable integrations in a low-code environment tailored for your product.

Pre-Built & Custom Components

Pre-Built & Custom Components

Use built-in API connectors or code your own custom components for any third-party system.

Embedded Integration Marketplace

Embedded Integration Marketplace

Deliver a seamless in-app customer experience for exploring, activating, and monitoring integrations.

Integration Deployment & Support

Integration Deployment & Support

Manage customer-specific configuration and provide proactive support with logging & alerting.

Purpose-Built Infrastructure

Purpose-Built Infrastructure

Your integrations run in a scalable, secure environment while you focus on your core product.

Built In A Way Devs Love

Built In A Way Devs Love

Give devs power and flexibility. Fit the platform to your product and the way you build software.

Get in Touch

Looking for an additional component action? Want to see a tailored demo? Let us know and we'll be in touch soon!

Testimonial from Chris Rallis

With Prismatic, we're able to deliver integrations in far less time while streamlining our engineering effort. Prismatic has given us the ability to more widely build integrations across our teams. It has also allowed our customer-facing teams to handle customer-specific deployment.

Chris Rallis

Director of Software at Raven Industries

By submitting this form, you hereby consent to our processing of your personal information in accordance with our Privacy Policy, including for the purposes of sending you direct marketing communications at the email address you provided.