ServiceNow Component
ServiceNow Connector

Quickly integrate your B2B software product with ServiceNow.

About the ServiceNow Connector

Create records and incidents within ServiceNow

Documentation

Connector Actions

Action NameAction Description
Create IncidentCreates an Incident with the specified field names and values
Delete IncidentDelete an Incident
Get IncidentGets an Incident by ID
List IncidentsGets a list of all Incidents
Update IncidentUpdates an Incident with the specified field names and values
List Knowledge ArticlesReturns a list of knowledge base (KB) articles which can be searched and filtered using various parameters.
Get Knowledge Article AttachmentReturns a knowledge article attachment as a file.
List Featured Knowledge ArticlesReturns a list of the most-viewed knowledge articles and featured knowledge articles.
Get Knowledge ArticleReturns specific knowledge article content and its field values.
List Most Viewed Knowledge ArticlesReturns a list of knowledge articles prioritized by most-viewed.
Raw RequestSend raw HTTP request to ServiceNow
List TablesRetrieve a list of all tables
Create Table RecordCreates a record in the specified table with the specified field names and values
Delete Table RecordDelete a record for a given ID in the specified Table
Get Table RecordGet a record for a given ID in the specified Table
List Table RecordsLists records in the specified table
Update Table RecordUpdates a record in the specified table with the specified field names and values
Create UserCreates a User with the specified field names and values
Delete UserDeletes a User
Get User by IdGets a User by their Id
Get User by UsernameGet a record for a given ID in the specified Table
List UsersGets a list of all Users
Update UserUpdates a User with the specified field names and values

The Integration Platform for B2B Software Companies

Build integrations fast and provide a seamless in-app integration experience for your users. Prismatic is the only iPaaS with answers for the complicated world of B2B software.
Intuitive Integration Designer

Intuitive Integration Designer

Non-dev teams create reusable integrations in a low-code environment tailored for your product.

Pre-Built & Custom Components

Pre-Built & Custom Components

Use built-in API connectors or code your own custom components for any third-party system.

Embedded Integration Marketplace

Embedded Integration Marketplace

Deliver a seamless in-app customer experience for exploring, activating, and monitoring integrations.

Integration Deployment & Support

Integration Deployment & Support

Manage customer-specific configuration and provide proactive support with logging & alerting.

Purpose-Built Infrastructure

Purpose-Built Infrastructure

Your integrations run in a scalable, secure environment while you focus on your core product.

Built In A Way Devs Love

Built In A Way Devs Love

Give devs power and flexibility. Fit the platform to your product and the way you build software.

Get in Touch

Looking for an additional component action? Want to see a tailored demo? Let us know and we'll be in touch soon!

Testimonial from Chris Rallis

With Prismatic, we're able to deliver integrations in far less time while streamlining our engineering effort. Prismatic has given us the ability to more widely build integrations across our teams. It has also allowed our customer-facing teams to handle customer-specific deployment.

Chris Rallis

Director of Software at Raven Industries

By submitting this form, you hereby consent to our processing of your personal information in accordance with our Privacy Policy, including for the purposes of sending you direct marketing communications at the email address you provided.