ServiceNow Connector
Quickly integrate your B2B software product with ServiceNow.
Connector Actions
Action Name | Action Description |
---|---|
Get Attachment | Returns the metadata for the attachment file with a specific sys_id value. |
Get Attachment File | Returns the binary file attachment with a specific sys_id value. |
Delete Attachment | This method deletes the attachment with a specific sys_id value. |
List Attachments | Returns the metadata for multiple attachments. |
Multipart Upload Attachment | Uploads a multipart file attachment. |
Upload Attachment | Uploads a specified binary file as an attachment to a specified record. |
Create Incident | Creates an Incident with the specified field names and values |
Delete Incident | Delete an Incident |
Get Incident | Gets an Incident by ID |
List Incidents | Gets a list of all Incidents |
Update Incident | Updates an Incident with the specified field names and values |
List Knowledge Articles | Returns a list of knowledge base (KB) articles which can be searched and filtered using various parameters. |
Get Knowledge Article Attachment | Returns a knowledge article attachment as a file. |
List Featured Knowledge Articles | Returns a list of the most-viewed knowledge articles and featured knowledge articles. |
Get Knowledge Article | Returns specific knowledge article content and its field values. |
List Most Viewed Knowledge Articles | Returns a list of knowledge articles prioritized by most-viewed. |
Raw Request | Send raw HTTP request to ServiceNow |
List Tables | Retrieve a list of all tables |
Create Table Record | Creates a record in the specified table with the specified field names and values |
Delete Table Record | Delete a record for a given ID in the specified Table |
Get Table Record | Get a record for a given ID in the specified Table |
List Table Records | Lists records in the specified table |
Update Table Record | Updates a record in the specified table with the specified field names and values |
Create User | Creates a User with the specified field names and values |
Delete User | Deletes a User |
Get User by Id | Gets a User by their Id |
Get User by Username | Get a record for a given ID in the specified Table |
List Users | Gets a list of all Users |
Update User | Updates a User with the specified field names and values |
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With Prismatic, we're able to deliver integrations in far less time while streamlining our engineering effort. Prismatic has given us the ability to more widely build integrations across our teams. It has also allowed our customer-facing teams to handle customer-specific deployment.
Chris Rallis
Director of Software at Raven Industries