About the Gong Connector
Documentation
Connector Actions
| Action Name | Action Description |
|---|---|
| List Calls | Retrieve call data by date range (/v2/calls) |
| Get Call | Retrieve data for a specific call (/v2/calls/{id}) |
| Create New Call | When using this endpoint, either provide a downloadMediaUrl or use the returned callId in a follow-up request to /v2/calls/{id}/media to upload the media file. |
| Add Call Media | Adds a call media, recorded by a telephony system (PBX) or other media recording facility. |
| Get Call Transcript | Returns transcripts for calls that took place during the specified date period. |
| Get User | Retrieve a specific user. |
| List Users | List all of the company's users. |
| List Library Folders | Use this endpoint to retrieve a list of public library folders. |
| List Calls in Folder | Given a folder id, this endpoint retrieves a list of calls in it. |
| Create New Gong Meeting | Creates a new Gong Meeting |
| Update Gong Meeting | Updates an existing Gong Meeting |
| Delete Gong Meeting | Deletes an existing Gong Meeting |
| Get Logs Data by Type and Time Range | List log entries that took place during a specified time range. |
| List References to a Phone Number | Shows the elements in the Gong system that reference the given phone number. |
| List References to an Email Address | Shows the elements in the Gong system that reference the given email address. |
| Delete Email Address and Associated Elements | Given an email address, this endpoint deletes from the Gong system any calls or email messages that reference this address. |
| Delete Phone Number and Associated Elements | Given a phone number, this endpoint deletes from the Gong system any leads or contacts with a matching phone number or mobile phone number. |
| Custom Action Event | Push engagement events into Gong and display them as events in Gong's activity timeline, when a content is engaged by an external participant (for example, a contract was 'signed' by the prospect) |
| Custom Shared Event | Push engagement events into Gong and display them as events in Gong’s activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects) |
| Custom Viewed Event | Push engagement events into Gong and display them as events in Gong's activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects) |
| List Workspaces | Returns a list of all workspaces including their details. |
| Raw Request | Send raw HTTP request to Gong |
Connector Triggers
| Trigger Name | Trigger Description |
|---|---|
| Process Automation Trigger | Trigger for handling process automations from Gong |
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