Prismatic leads in satisfaction for embedded iPaaS!
Zendesk Connector
Quickly build integrations connecting your B2B SaaS to Zendesk.
API Connectors
Integrate with customers’ other SaaS apps, fast
Prismatic’s API connectors make it easy to integrate other SaaS apps – without reinventing the wheel. Triggers, actions, and auth are fully handled. And they work with all of Prismatic’s options for building integrations:
- Empower non-devs with a low-code designer
- Give devs freedom to build completely in code
- Let customers build their own automations
Actions
Action Name | Action Description |
---|---|
Create Ticket | Create a new ticket |
Delete Ticket | Delete the information and metadata of a ticket by Id |
Get Ticket By External ID | Get a ticket by external ID |
List Tickets | List all Tickets |
List Tickets Requested By User | List all of the tickets that a particular user has requested |
List Tickets Assigned To User | List all of the tickets that have been assigned to a particular user |
Show Ticket | Get the information and metadata of a ticket by Id |
Update Ticket | Update the information and metadata of a ticket by Id |
Create User | Create a new user |
Delete User | Delete the information and metadata of a user by Id |
List Users | List all Users |
Search Users | Returns an array of users who meet the search criteria. |
Show User | Get the information and metadata of a user by Id |
Update User | Update the information and metadata of a user by Id |
List Articles | Retrieve a list of all articles in the Help Center. |
Get Article | Shows the properties of the specified article in the Help Center. |
Create Article | Create a new Article in the Help Center. |
Update Article | Update an existing Article's Metadata in the Help Center. |
Associate Attachments in Bulk to Article | Associate attachments in bulk to one article at a time, with a maximum of 20 attachments per request. |
Create Category | Create a category in the Help Center. |
Delete Category | Delete a category in the Help Center. |
Get Category | Get a category in the Help Center. |
List Categories | List all categories in the Help Center. |
Update Category | Update a category in the Help Center. |
List Article Attachments | Lists all the article's attachments in the Help Center. |
Get Article Attachment | Shows the properties of the specified attachment on an Article located in the Help Center. |
Create Article Attachment | Creates an attachment for the specified article in the Help Center. |
Delete Article Attachment | Deletes an existing article attachment. |
Unified Search | Search for knowledge base articles, community posts, and external records in the Help Center. |
Search Articles | Search for articles in the Help Center. |
Search Posts | Search posts in the Help Center. |
Create Section | Create a category in the Help Center. |
Get Section | Retrieve a section in the Help Center. |
List Sections | Lists all the sections in the Help Center or in a specific category. |
Update Section | Update section in the Help Center. |
Delete Section | Delete a section in the Help Center. (warning: deleting a section also deletes all its articles). |
Create Topic | Create a new topic in the Help Center. |
Delete Topic | Delete a topic from the Help Center. |
Update Topic | Update a topic in the Help Center. |
Get Topic | Retrieve a topic from the Help Center. |
List Topics | Retrieve a list of topics from the Help Center. |
Create Post | Create a new post in the Help Center. |
Delete Post | Delete a post in the Help Center. |
Get Post | Retrieve a post from the Help Center. |
List Posts | List all posts in the Help Center. |
Update Post | Update a post in the Help Center. |
Create Topic Subscription | Create a new Topic subscription In The Help Center. |
Get Topic Subscription | Get a Topic subscription in the Help Center. |
List Topic Subscriptions | List all Topic subscriptions in the Help Center. |
Delete Topic Subscription | Delete a Topic subscription in the Help Center. |
List Post Subscriptions | List all Post subscriptions in the Help Center. |
Create Post Subscription | Create a Post subscription in the Help Center. |
Delete Post Subscription | Delete a Post subscription in the Help Center. |
Get Post Subscription | Get a Post subscription in the Help Center. |
List Section Subscriptions | List all Section subscriptions in the Help Center. |
Get Section Subscription | Get a Section subscription in the Help Center. |
Create Section Subscription | Create a Section subscription in the Help Center. |
Delete Section Subscription | Delete a Section subscription in the Help Center. |
List Article Subscriptions | List all subscriptions for an article in the Help Center. |
Get Article Subscription | Get an Article Subscription in the Help Center. |
Create Article Subscription | Create a subscription to an article in the Help Center. |
Delete Article Subscription | Delete a subscription to an article in the Help Center. |
Raw Request | Send raw HTTP request to Zendesk |
Create Webhook Trigger | Create a trigger to cause a webhook to fire |
List Triggers | List workflow triggers |
Create Webhook | Create a webhook in Zendesk to notify you of changes to your users, organization, or tickets |
Delete Instance Webhooks | Delete all webhooks pointed at this instance |
Delete Webhook | Delete a webhook by ID |
List Webhooks | List webhooks configured in Zendesk |
Triggers
Trigger Name | Trigger Description |
---|---|
Webhook | Receive and validate webhook requests from Zendesk for webhooks you configure. |
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