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Prismatic
Connectors
Servicedesk Plus

ServiceDesk Plus Connector

Quickly build integrations connecting your B2B SaaS to ServiceDesk Plus.

API Connectors

Integrate with customers’ other SaaS apps, fast

Prismatic’s API connectors make it easy to integrate other SaaS apps – without reinventing the wheel. Triggers, actions, and auth are fully handled. And they work with all of Prismatic’s options for building integrations:

  • Empower non-devs with a low-code designer
  • Give devs freedom to build completely in code
  • Let customers build their own automations
Built-In and custom connectors

About the ServiceDesk Plus Connector

ServiceDesk Plus is a comprehensive service desk software that offers a suite of IT Service management, IT asset management, CBDM, and more.
Documentation

Actions

Action NameAction Description
List AssetsRetrieve a list of assets
Create AssetCreate a new asset
Get AssetRetrieve a single asset
Update AssetEdit an existing asset
Delete AssetDelete an existing asset
Create Configuration ItemCreate a new configuration item on the CMDB
Delete Configuration ItemDelete an existing configuration item on the CMDB
List Configuration ItemsRetrieve a list of all configuration items on the CMDB
Get Configuration ItemRetrieve a single configuration item on the CMDB
Update Configuration ItemEdit an existing configuration item on the CMDB
Create ProductCreate a new product
Get ProductRetrieve a single product
Delete ProductDelete a single product
List ProductsRetrieve a list of products
Update ProductUpdates an existing product
Create Product TypeCreate a new product type
Get Product TypeRetrieve a single product type
Delete Product TypeDelete a single product type
List Product TypesRetrieve a list of product types
Update Product TypeUpdates an existing product type
Create ProblemCreate a new problem
Delete ProblemDelete a problem by ID
Get ProblemGet a problem by ID
List ProblemsRetrieve a list of problems
Update ProblemUpdate an existing problem
Create Problem NoteCreate a new problem note
Delete Problem NoteDelete a problem note
Get Problem NoteGet a problem note
List Problem NotesRetrieve a list of problem notes
Update Problem NoteUpdate a problem note
Create Problem TaskCreate a problem task
Delete Problem TaskDelete a problem task
Get Problem TaskGet a problem task
List Problem TasksRetrieve a list of problem tasks
Update Problem TaskUpdate a problem task
Create RequestCreate a new request
Delete RequestDelete a request by ID
Get RequestGet a request by ID
List RequestsRetrieve a list of requests
Update RequestUpdate a request
Create Request TaskCreate a new request task
Delete Request TaskDelete a request task by ID
Get Request TaskGet a request task by ID
List Request TasksRetrieve a list of request tasks
Update Request TaskUpdate a request task
Raw RequestSend raw HTTP request to ServiceDesk Plus

Triggers

Trigger NameTrigger Description
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