ServiceDesk Plus Connector
Quickly build integrations connecting your B2B SaaS to ServiceDesk Plus.
About the ServiceDesk Plus Connector
ServiceDesk Plus is a comprehensive service desk software that offers a suite of IT Service management, IT asset management, CBDM, and more.
Actions
| Action Name | Action Description |
|---|---|
| List Assets | Retrieve a list of assets |
| Create Asset | Create a new asset |
| Get Asset | Retrieve a single asset |
| Update Asset | Edit an existing asset |
| Delete Asset | Delete an existing asset |
| Create Configuration Item | Create a new configuration item on the CMDB |
| Delete Configuration Item | Delete an existing configuration item on the CMDB |
| List Configuration Items | Retrieve a list of all configuration items on the CMDB |
| Get Configuration Item | Retrieve a single configuration item on the CMDB |
| Update Configuration Item | Edit an existing configuration item on the CMDB |
| Create Product | Create a new product |
| Get Product | Retrieve a single product |
| Delete Product | Delete a single product |
| List Products | Retrieve a list of products |
| Update Product | Updates an existing product |
| Create Product Type | Create a new product type |
| Get Product Type | Retrieve a single product type |
| Delete Product Type | Delete a single product type |
| List Product Types | Retrieve a list of product types |
| Update Product Type | Updates an existing product type |
| Create Problem | Create a new problem |
| Delete Problem | Delete a problem by ID |
| Get Problem | Get a problem by ID |
| List Problems | Retrieve a list of problems |
| Update Problem | Update an existing problem |
| Create Problem Note | Create a new problem note |
| Delete Problem Note | Delete a problem note |
| Get Problem Note | Get a problem note |
| List Problem Notes | Retrieve a list of problem notes |
| Update Problem Note | Update a problem note |
| Create Problem Task | Create a problem task |
| Delete Problem Task | Delete a problem task |
| Get Problem Task | Get a problem task |
| List Problem Tasks | Retrieve a list of problem tasks |
| Update Problem Task | Update a problem task |
| Create Request | Create a new request |
| Delete Request | Delete a request by ID |
| Get Request | Get a request by ID |
| List Requests | Retrieve a list of requests |
| Update Request | Update a request |
| Create Request Task | Create a new request task |
| Delete Request Task | Delete a request task by ID |
| Get Request Task | Get a request task by ID |
| List Request Tasks | Retrieve a list of request tasks |
| Update Request Task | Update a request task |
| Raw Request | Send raw HTTP request to ServiceDesk Plus |
Triggers
| Trigger Name | Trigger Description |
|---|---|
| New Records | Checks for new records in ServiceDesk Plus on a configured schedule. |