| List Service Desks | Returns all service desks in the Jira Service Management instance. |
| Get Service Desk | Returns a single service desk by ID. |
| List Requests | Returns service requests for the given service desk. |
| Create Request | Creates a new service request in the specified service desk. |
| Get Request | Returns a single service request by issue ID or key. |
| Add Comment | Adds a comment to a service request. |
| List Comments | Returns comments for a service request. |
| Upload Temporary File | Uploads a file as a temporary attachment for later use with Add Attachment. |
| Add Attachment | Attaches a previously uploaded temporary file to a service request. |
| List Approvals | Returns the approvals for a service request. |
| Approve or Decline Request | Approves or declines a pending approval on a service request. |
| List SLA Information | Returns SLA information for a service request. |
| List Transitions | Returns available status transitions for a service request. |
| Transition Request | Transitions a service request to a new status. |
| List Organizations | Returns all organizations in the Jira Service Management instance. |
| Create Organization | Creates a new organization. |
| Get Organization | Returns a single organization by ID. |
| Delete Organization | Deletes an organization by ID. |
| List Organization Users | Returns users associated with an organization. |
| Add Users to Organization | Adds users to an organization by accountId. |
| Remove Users from Organization | Removes users from an organization by accountId. |
| List Service Desk Organizations | Returns organizations linked to a service desk. |
| Add Organization to Service Desk | Links an organization to the specified service desk. |
| Remove Organization from Service Desk | Unlinks an organization from the specified service desk. |
| List Organization Properties | Returns the property keys stored against an organization. |
| Get Organization Property | Returns the value of a single organization property. |
| Set Organization Property | Stores a custom JSON value against an organization under the specified property key. |
| Delete Organization Property | Removes a custom property from an organization by key. |
| List Customers | Returns customers associated with a service desk. |
| Create Customer | Creates a portal-only customer account, adds them to the specified service desk, and sends an invite email. |
| Create Portal-Only Customer | Creates a portal-only customer account without linking them to a service desk. |
| Add Customers to Service Desk | Adds one or more existing customers to the specified service desk by accountId. |
| Remove Customers from Service Desk | Removes one or more customers from the specified service desk by accountId. |
| Revoke Portal-Only Access | Revokes a user's portal-only access so they can no longer log in as a portal customer. |
| List Request Types | Returns all request types for a service desk. |
| Get Request Type | Returns a single request type for a service desk. |
| List Queues | Returns queues for a service desk. |
| List Queue Issues | Returns the issues in a service desk queue. |
| Raw Request | Send raw HTTP request to the Jira Service Management REST API. |
