Freshservice Connector
Quickly build integrations connecting your B2B SaaS to Freshservice.
About the Freshservice Connector
Manage tickets, problems, agents, and assets in Freshservice.
Actions
| Action Name | Action Description |
|---|---|
| Create Problem | Creates a new problem in Freshservice. |
| Delete Problem | Deletes a problem by ID. |
| Get Problem | Retrieves details of a problem by ID. |
| List Problems | Returns a list of all problems. |
| Move Problem | Moves a problem to a different workspace. |
| Update Problem | Updates an existing problem. |
| Create Ticket | Creates a new ticket in Freshservice. |
| Delete Ticket | Deletes a ticket by ID. |
| Get Ticket | Retrieves details of a ticket by ID. |
| List Tickets | Returns a list of all tickets. |
| Move Ticket | Moves a ticket to a different workspace. |
| Update Ticket | Updates an existing ticket. |
| Create Requester | Creates a new requester in Freshservice. |
| Deactivate Requester | Deactivates a requester by ID. |
| Get Requester | Retrieves details of a requester by ID. |
| List Requesters | Returns a list of all requesters. |
| Update Requester | Updates an existing requester. |
| Create Agent | Creates a new agent in Freshservice. |
| Deactivate Agent | Deactivates an agent by ID. |
| Forget Agent | Permanently removes an agent and associated data. |
| Get Agent | Retrieves details of an agent by ID. |
| List Agents | Returns a list of all agents. |
| Update Agent | Updates an existing agent. |
| Create Asset | Creates a new asset in Freshservice. |
| Delete Asset | Deletes an asset by display ID. |
| Get Asset | Retrieves details of an asset by display ID. |
| List Assets | Returns a list of all assets. |
| Move Asset | Moves an asset to a different workspace. |
| Search Asset | Searches for assets matching a query. |
| Update Asset | Updates an existing asset. |
| Create Software | Creates a new software application in Freshservice. |
| Delete Software | Deletes a software application by ID. |
| Get Software | Retrieves details of a software application by ID. |
| List Software | Returns a list of all software applications. |
| Move Software | Moves a software application to a different workspace. |
| Update Software | Updates an existing software application. |
| Create Service Request | Creates a new service request in Freshservice. |
| Raw Request | Sends a raw HTTP request to the Freshservice API. |
| Get Workspace | Retrieves details of a workspace by ID. |
| List Workspaces | Returns a list of all workspaces. |
Triggers
| Trigger Name | Trigger Description |
|---|---|
| New and Updated Tickets | Checks for new and updated tickets in Freshservice on a configured schedule. |