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Prismatic
Connectors
Freshservice

Freshservice Connector

Quickly build integrations connecting your B2B SaaS to Freshservice.

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API Connectors

Integrate with customers’ other SaaS apps, fast

Prismatic’s API connectors make it easy to integrate other SaaS apps – without reinventing the wheel. Triggers, actions, and auth are fully handled. And they work with all of Prismatic’s options for building integrations:

  • Empower non-devs with a low-code designer
  • Give devs freedom to build completely in code
  • Let customers build their own automations
Low-codeCode-native
Built-In and custom connectors

About the Freshservice Connector

Use the Freshservice component to manage tickets, problems, agents, and more.
Documentation

Actions

Action NameAction Description
Create ProblemCreate a new problem.
Delete ProblemDelete a Problem.
Get ProblemView a Problem.
List ProblemsView List of Problems.
Move ProblemMove a Problem to a different workspace.
Update ProblemUpdate a Problem.
Create TicketCreate a new ticket.
Delete TicketDelete a Ticket.
Get TicketView a Ticket.
List TicketsView List of Tickets.
Move TicketMove a Ticket to a different workspace.
Update TicketUpdate a Ticket.
Create RequesterCreate a new requester.
Deactivate RequesterDeactivate a requester.
Get RequesterView information about a requester.
List RequestersView List of Requesters.
Update RequesterUpdate a requester.
Create AgentCreate a new agent.
Deactivate AgentDeactivate an agent.
Forget AgentForget an agent.
Get AgentView an agent.
List AgentsView List of Agents.
Update AgentUpdate an existing agent.
Create AssetCreate a new asset.
Delete AssetDelete an asset.
Get AssetView an Asset.
List AssetsView List of Assets.
Move AssetMove an asset to a different workspace.
Search AssetSearch for assets.
Update AssetUpdate an asset.
Create SoftwareCreate a new software application.
Delete SoftwareDelete a software application.
Get SoftwareView a software application.
List SoftwareList all software applications.
Move SoftwareMove a software application to a different workspace.
Update SoftwareUpdate an existing software application.
Create Service RequestCreate a new service request.
Raw RequestSend raw HTTP request to Freshservice.
Get WorkspaceView a Workspace.
List WorkspacesView List of Workspaces.

Triggers

Trigger NameTrigger Description
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