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Managing Instances

Enabling and disabling instances

If you would like to stop a deployed instance from executing, click the Pause Instance link at the right side of the green bar on the Summary tab to disable the instance. When disabled, your instance will not execute on a cron schedule (if configured to use scheduled triggers), nor respond to webhook invocations.

To re-enable a disabled instance, click Unpause Instance.

Testing instances

You can invoke an instance outside of its cron schedule to ensure it functions properly. To run a test of an instance, open the Test tab. You can fill in a test payload body and custom HTTP headers to simulate a webhook trigger payload. Click the Run button to invoke the test.

Alternatively, look up the ID of a flow in an instance with prism instances:flow-configs:list ${INSTANCE_ID} and then run prism instances:flow-configs:test ${FLOW_ID} from the command line.

Logs from the test can be found by clicking the Logs tab.

Viewing instance execution results

It's useful for debugging purposes to be able to see execution results of instance invocations. Click the Executions tab from an instances page to see the logs and step outputs of each execution of the instance.

If an instance failed to run to completion for whatever reason, you can review the data that was passed in to the instance when it was invoked, and that can help you to debug instances.

Results for all instances and all customers can be found by clicking the Executions link on the left-hand sidebar, and results for a specific customer can be found by clicking into a Customer, and then selecting their Executions tab.

Instance execution retry and replay

Executions sometimes fail. Errors can be thrown for a variety of reasons. A third-party app your integration relies on may be down, or your integration may encounter an edge-case that it doesn't handle correctly.

With retry and replay you can re-run a failed executions so you don't miss important data.

  • Retry allows you to automatically re-run an execution if it fails to run to completion. This is useful if you want to handle temporary outages of third-party apps or services. Following a failure, your instance will re-attempt the execution a configurable number of times, with a configurable delay between each attempt.
  • Replay allows you to manually re-run an execution. This is useful if you want to fix a bug in your integration and then re-run an execution with the same payload that caused it to run initially.

Execution retry

Integrations can be configured to automatically retry in the event that an instance fails to run to completion. Information about instance retries can be found on the execution results pages. There, you will see when the instance last ran, and when it will attempt to run again.


icon beside an execution indicates that the execution was an automatic retry of an instance execution that failed.

Execution replay

To manually retry (i.e. "Replay") an invocation of an instance, click the

icon beside any execution run. The instance will be run again with the same webhook payload that caused it to run initially.

To programmatically retry many failed executions, the executionResults query can be used to find executions that failed to run to completion. You can then use the replayExecution mutation to replay the execution.

For an example of how to bulk-replay failed executions, see our examples repo in GitHub or review the Execution Retry & Replay docs.

Replays are linked with the original execution, so you can query for only original executions that have not had a successful subsequent replay.

Adding alert monitors to instances

Instance alert monitors allow you to notify your team when a variety of things occur, including failed instance executions, slow executions, instances in unexpected disabled states, etc. They can be found by clicking the Monitors tab from the instance's page.

For more information: Creating Alert Monitors.

Viewing instance logs

Logs for an instance can be viewed by clicking the Logs tab from the instance's page.

You can search log message text through the Search Logs search bar on the top of the page, and you can filter logs by Log Severity or date range by clicking the Filter link to the right of the search bar.

For More Information: Logging, Log Retention

Deleting instances

Deleting an instance removes the instance and any associated data. Before choosing to delete an instance, consider if you want to disable the instance from running instead.

If you choose to delete the instance, scroll to the bottom of the instance's Details tab. Click the Delete instance button, and type the name of the instance in the input field to confirm that you want to delete the instance. Click Remove instance.