{
  "payload": {
    "headers": {},
    "queryParameters": {},
    "rawBody": {
      "data": "",
      "contentType": "application/json"
    },
    "body": {
      "data": {
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            "collaborator_ids": [
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            ],
            "created_at": "2026-05-20T14:00:00Z",
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                "value": "745"
              },
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                "value": "yes"
              }
            ],
            "custom_status_id": 123,
            "description": "The fire is very colorful.",
            "due_at": null,
            "external_id": "ahg35h3jh",
            "follower_ids": [
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            ],
            "from_messaging_channel": false,
            "group_id": 98738,
            "has_incidents": false,
            "id": 35437,
            "organization_id": 509974,
            "priority": "high",
            "problem_id": 9873764,
            "raw_subject": "{{dc.printer_on_fire}}",
            "recipient": "support@company.com",
            "requester_id": 20978392,
            "satisfaction_rating": {
              "comment": "Great support!",
              "id": 1234,
              "score": "good"
            },
            "sharing_agreement_ids": [
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            ],
            "status": "new",
            "subject": "New ticket received",
            "submitter_id": 76872,
            "tags": [
              "enterprise",
              "other_tag"
            ],
            "type": "incident",
            "updated_at": "2026-05-20T14:00:00Z",
            "url": "https://company.zendesk.com/api/v2/tickets/35436.json",
            "via": {
              "channel": "web"
            }
          }
        ],
        "updated": [
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            "collaborator_ids": [
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            ],
            "created_at": "2009-07-20T22:55:29Z",
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            "has_incidents": false,
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            "organization_id": 509974,
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            "status": "open",
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            "submitter_id": 76872,
            "tags": [
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              "other_tag"
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            "type": "incident",
            "updated_at": "2026-05-20T15:00:00Z",
            "url": "https://company.zendesk.com/api/v2/tickets/35436.json",
            "via": {
              "channel": "web"
            }
          }
        ]
      },
      "contentType": "application/json"
    },
    "pathFragment": "",
    "webhookUrls": {
      "Polling Flow": "https://hooks.example.com/trigger/EXAMPLE"
    },
    "webhookApiKeys": {
      "Polling Flow": [
        "example-api-key"
      ]
    },
    "invokeUrl": "https://hooks.example.com/trigger/EXAMPLE",
    "executionId": "SW5zdGFuY2VFeGVjdXRpb246MTIzNDU=",
    "customer": {
      "id": "Q3VzdG9tZXI6MTIzNDU=",
      "externalId": "example-customer-external-id",
      "name": "Example Customer"
    },
    "instance": {
      "id": "SW5zdGFuY2U6MTIzNDU=",
      "name": "Example Instance"
    },
    "user": {
      "id": "VXNlcjoxMjM0NQ==",
      "externalId": "example-user-external-id",
      "name": "Example User",
      "email": "user@example.com"
    }
  },
  "polledNoChanges": false
}