{
  "data": {
    "request": {
      "total_cost": "250",
      "subject": "Need an External Monitor",
      "resolution": {
        "add_to_linked_requests": false,
        "content": "The following is the resolution to the above request"
      },
      "is_read": false,
      "mode": {
        "name": "E-Mail",
        "id": "1948726349434187"
      },
      "lifecycle": {
        "inactive": false,
        "is_published": false,
        "name": "test-name",
        "id": "2044673193715195"
      },
      "assets": [
        {
          "name": "192.0.2.1",
          "id": "2476215879232669",
          "barcode": "test-barcode"
        }
      ],
      "configuration_items": [
        {
          "linked_instance": "2045488344070845",
          "name": "test-name",
          "id": "1611839137508603"
        }
      ],
      "project_id": "test-project_id",
      "cancellation_requested": false,
      "is_trashed": false,
      "has_change_initiated_request": "true",
      "id": "2290537481381500",
      "assigned_time": {
        "display_value": "Nov 10, 2016 11:44 AM",
        "value": "1478758440000"
      },
      "group": {
        "site": "Custom Site",
        "deleted": false,
        "name": "Hardware Problems",
        "id": "1646275022585519"
      },
      "requester": {
        "email_id": "lincoln@zmail.com",
        "is_technician": false,
        "sms_mail": "linc123@xys_sms.co",
        "phone": "022-1234567890",
        "name": "Lincoln",
        "mobile": "1234567890",
        "id": "2374730939861945",
        "photo_url": "https://contacts.zoho.com/file?sample",
        "is_vip_user": false,
        "job_title": "Java Developer"
      },
      "email_to": [],
      "created_time": {
        "display_value": "Nov 10, 2016 11:44 AM",
        "value": "1478758440000"
      },
      "item": {
        "name": "Install",
        "id": "2372339936802225"
      },
      "cancel_flag_comments": {
        "comment": "test-comment",
        "id": "1859958322770061"
      },
      "level": {
        "name": "Tier 1",
        "id": "2018182121337715"
      },
      "on_behalf_of": {
        "email_id": "lincoln@zmail.com",
        "is_technician": false,
        "sms_mail": "linc123@xys_sms.co",
        "phone": "022-1234567890",
        "name": "Lincoln",
        "mobile": "1234567890",
        "id": "1532347302595840",
        "photo_url": "https://contacts.zoho.com/file?sample",
        "is_vip_user": false,
        "job_title": "Java Developer"
      },
      "approval_status": {
        "name": "Approved",
        "id": "2383059912529037"
      },
      "impact": {
        "name": "Affects Business",
        "id": "1765848093928449"
      },
      "service_category": {
        "inactive": false,
        "name": "Corporate Website",
        "id": "2329032013178322",
        "sort_index": 7
      },
      "sla": {
        "name": "High",
        "duebyminutes": 21,
        "id": "2267633716896305",
        "duebyhours": false,
        "duebydays": 41
      },
      "resolved_time": "null",
      "priority": {
        "color": "#ffffff",
        "name": "High",
        "id": "1967268183361012"
      },
      "created_by": {
        "email_id": "lincoln@zmail.com",
        "is_technician": false,
        "sms_mail": "linc123@xys_sms.co",
        "phone": "022-1234567890",
        "name": "Lincoln",
        "mobile": "1234567890",
        "id": "2070790206912927",
        "photo_url": "https://contacts.zoho.com/file?sample",
        "is_vip_user": false,
        "job_title": "Java Developer"
      },
      "first_response_due_by_time": {
        "display_value": "Nov 10, 2016 11:44 AM",
        "value": "1478758440000"
      },
      "is_escalated": false,
      "last_updated_time": "null",
      "has_notes": false,
      "udf_fields": {
        "udf_ref1": {
          "name": "test-name",
          "id": "2470322684475602"
        },
        "udf_boolean1": false,
        "udf_long1": "2136851967326526",
        "udf_date1": {
          "display_value": "Nov 10, 2016 11:44 AM",
          "value": "1478758440000"
        },
        "udf_double1": "test-udf_double1",
        "udf_char1": "test-udf_char1",
        "deptheadid": {
          "name": "test-name",
          "id": "1975292840863883"
        }
      },
      "status_change_comments": "test-status_change_comments",
      "impact_details": "Details of the impact",
      "subcategory": {
        "name": "Adobe Reader",
        "id": "2204017819975726"
      },
      "email_cc": [
        "andrews@zmail.com"
      ],
      "deleted_time": "null",
      "status": {
        "in_progress": false,
        "internal_name": "test-internal_name",
        "stop_timer": false,
        "color": "#ffffff",
        "name": "Open",
        "id": "2434907668683558"
      },
      "template": {
        "is_service_template": false,
        "name": "Raise a New Monitor Request",
        "id": "2174353095375675"
      },
      "email_ids_to_notify": [
        "andrews@zmail.com"
      ],
      "attachments": [],
      "request_type": {
        "name": "Incident",
        "id": "2147014131875404"
      },
      "display_id": "39",
      "time_elapsed": "2371520029466911",
      "notification_status": "test-notification_status",
      "has_purchase_orders": false,
      "description": "Provide me an External Monitor",
      "responded_time": "null",
      "is_service_request": false,
      "deleted_assets": [
        {}
      ],
      "urgency": {
        "name": "Urgent",
        "id": "2104949385602485"
      },
      "has_request_initiated_change": false,
      "request_template_task_ids": [
        {
          "id": "2174353095375675",
          "title": "Create SRS"
        }
      ],
      "department": {
        "name": "Administration",
        "id": "2190218995208715"
      },
      "is_reopened": false,
      "editor_status": 27,
      "editor": {
        "email_id": "lincoln@zmail.com",
        "is_technician": false,
        "sms_mail": "linc123@xys_sms.co",
        "phone": "022-1234567890",
        "name": "Lincoln",
        "mobile": "1234567890",
        "id": "2458320955274024",
        "photo_url": "https://contacts.zoho.com/file?sample",
        "is_vip_user": false,
        "job_title": "Java Developer"
      },
      "has_draft": false,
      "has_attachments": false,
      "has_linked_requests": false,
      "resources": {
        "res_100000000000248391": {
          "qstn_check_100000000000248371": [
            {
              "name": "test-name-1"
            },
            {
              "name": "test-name-2"
            }
          ],
          "qstn_text_100000000000248377": {
            "value": "text-box-value"
          },
          "qstn_simple_100000000000248379": {
            "name": "test-name"
          },
          "qstn_select_100000000000248385": {
            "name": "test-name"
          }
        }
      },
      "is_overdue": false,
      "technician": {
        "email_id": "charles@zmail.com",
        "cost_per_hour": 1343434.4333,
        "phone": "test-phone",
        "name": "Charles",
        "mobile": "test-mobile",
        "id": "2276596244154377",
        "photo_url": "test-photo_url",
        "sms_mail_id": "test-sms_mail_id"
      },
      "delete_pre_template_tasks": false,
      "has_problem": false,
      "due_by_time": {
        "display_value": "Nov 10, 2016 11:44 AM",
        "value": "1478758440000"
      },
      "is_fcr": false,
      "has_project": false,
      "site": {
        "deleted": false,
        "name": "Custom Site",
        "id": "2222857346042280"
      },
      "is_first_response_overdue": false,
      "completed_time": "null",
      "unreplied_count": "4",
      "email_bcc": [],
      "service_cost": "100",
      "service_approvers": {
        "org_roles": [
          {
            "xpath": {
              "path": "test-path",
              "display_name": "test-display_name"
            }
          }
        ],
        "users": [
          {
            "email_id": "test@test.com",
            "is_technician": false,
            "sms_mail": "test-sms_mail",
            "phone": "test-phone",
            "name": "test-name",
            "mobile": "test-mobile",
            "id": "1939084650493601",
            "photo_url": "test-photo_url",
            "is_vip_user": false,
            "job_title": "test-job_title"
          }
        ]
      },
      "category": {
        "deleted": false,
        "name": "Software",
        "id": "2411765802963298"
      }
    },
    "response_status": {
      "status_code": 2000,
      "status": "success"
    }
  }
}