{
  "data": {
    "response_status": [
      {
        "status_code": 2000,
        "status": "success"
      }
    ],
    "list_info": {
      "has_more_rows": false,
      "row_count": 1
    },
    "problems": [
      {
        "known_error_details": {
          "known_error_details_updated_by": {
            "email_id": "john@zylker.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": null,
            "last_name": null,
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "site": {
              "deleted": false,
              "name": "Base Site",
              "id": "4149000001242001",
              "is_default": true
            },
            "phone": null,
            "employee_id": null,
            "name": "John",
            "id": "4149000000871029",
            "photo_url": "https://contacts.localzoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "John",
            "job_title": null
          },
          "known_error_details_updated_on": {
            "display_value": "Mar 6, 2023 03:21 PM",
            "value": "1678096283689"
          },
          "known_error_comments": null,
          "is_known_error": false
        },
        "template": {
          "inactive": false,
          "name": "General Problem Template",
          "id": "4149000000128011"
        },
        "updated_time": null,
        "attachments": [],
        "display_id": {
          "display_value": "PB-140",
          "value": "140"
        },
        "description": "<div>Description</div>",
        "title": "Test Problem",
        "lifecycle": null,
        "assets": [],
        "configuration_items": [
          {
            "ci_type": {
              "id": "4149000000141328"
            },
            "name": "Hardware Problems",
            "id": "4149000000288117"
          }
        ],
        "urgency": {
          "name": "Normal",
          "id": "4149000000007921"
        },
        "close_details": {
          "close_details_updated_on": null,
          "closure_code": null,
          "close_details_comments": null,
          "close_details_updated_by": null
        },
        "rel": {
          "workarounds": null,
          "resolutions": null
        },
        "reported_by": {
          "email_id": "john@zylker.com",
          "is_technician": true,
          "sms_mail": null,
          "mobile": null,
          "last_name": null,
          "user_scope": "internal_user",
          "sms_mail_id": null,
          "site": {
            "deleted": false,
            "name": "Base Site",
            "id": "4149000001242001",
            "is_default": true
          },
          "phone": null,
          "employee_id": null,
          "name": "John",
          "id": "4149000000871029",
          "photo_url": "https://contacts.localzoho.com/file?sample",
          "is_vip_user": false,
          "department": null,
          "first_name": "John",
          "job_title": null
        },
        "id": "4149000001355051",
        "group": {
          "site": {
            "id": "4149000001242001"
          },
          "deleted": false,
          "name": "DBA Group",
          "id": "4149000001032137"
        },
        "root_cause": {
          "root_cause_updated_by": {
            "email_id": "john@zylker.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": null,
            "last_name": null,
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "site": {
              "deleted": false,
              "name": "Base Site",
              "id": "4149000001242001",
              "is_default": true
            },
            "phone": null,
            "employee_id": null,
            "name": "John",
            "id": "4149000000871029",
            "photo_url": "https://contacts.localzoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "John",
            "job_title": null
          },
          "root_cause_description": "Root Cause",
          "root_cause_updated_on": {
            "display_value": "Mar 6, 2023 03:21 PM",
            "value": "1678096283690"
          }
        },
        "item": {
          "name": "Install",
          "id": "4149000000006773"
        },
        "resolution_details": {
          "resolution_details_updated_by": {
            "email_id": "john@zylker.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": null,
            "last_name": null,
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "site": {
              "deleted": false,
              "name": "Base Site",
              "id": "4149000001242001",
              "is_default": true
            },
            "phone": null,
            "employee_id": null,
            "name": "John",
            "id": "4149000000871029",
            "photo_url": "https://contacts.localzoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "John",
            "job_title": null
          },
          "resolution_details_description": "Resolution",
          "resolution_details_updated_on": {
            "display_value": "Mar 6, 2023 03:21 PM",
            "value": "1678096283690"
          }
        },
        "workaround_details": {
          "workaround_details_description": "Workaround",
          "workaround_details_updated_by": {
            "email_id": "john@zylker.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": null,
            "last_name": null,
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "site": {
              "deleted": false,
              "name": "Base Site",
              "id": "4149000001242001",
              "is_default": true
            },
            "phone": null,
            "employee_id": null,
            "name": "John",
            "id": "4149000000871029",
            "photo_url": "https://contacts.localzoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "John",
            "job_title": null
          },
          "workaround_details_updated_on": {
            "display_value": "Mar 6, 2023 03:21 PM",
            "value": "1678096283690"
          }
        },
        "impact": {
          "name": "Affects Group",
          "id": "4149000000008036"
        },
        "technician": {
          "email_id": "chine@haods.com",
          "is_technician": true,
          "sms_mail": null,
          "mobile": null,
          "last_name": null,
          "user_scope": "internal_user",
          "sms_mail_id": null,
          "cost_per_hour": "0",
          "site": {
            "id": "4149000001242001"
          },
          "phone": null,
          "employee_id": null,
          "name": "china ech",
          "id": "4149000000766091",
          "photo_url": "https://contacts.localzoho.com/file?exp=10&ID=-1&t=user&height=60&width=60",
          "is_vip_user": false,
          "department": null,
          "first_name": "china ech",
          "job_title": null
        },
        "closed_time": null,
        "services": [
          {
            "inactive": false,
            "name": "Communication",
            "id": "4149000001341526",
            "sort_index": 0
          },
          {
            "inactive": false,
            "name": "Application Login",
            "id": "4149000001341618",
            "sort_index": 0
          }
        ],
        "priority": {
          "color": "#ff6600",
          "name": "Medium",
          "id": "4149000000006803"
        },
        "due_by_time": {
          "display_value": "Mar 8, 2023 02:07 PM",
          "value": "1678264620000"
        },
        "symptoms": {
          "symptoms_updated_by": {
            "email_id": "john@zylker.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": null,
            "last_name": null,
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "site": {
              "deleted": false,
              "name": "Base Site",
              "id": "4149000001242001",
              "is_default": true
            },
            "phone": null,
            "employee_id": null,
            "name": "John",
            "id": "4149000000871029",
            "photo_url": "https://contacts.localzoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "John",
            "job_title": null
          },
          "symptoms_description": "symptoms",
          "symptoms_updated_on": {
            "display_value": "Mar 6, 2023 03:21 PM",
            "value": "1678096283689"
          }
        },
        "site": {
          "deleted": false,
          "name": "Base Site",
          "id": "4149000001242001",
          "is_default": true
        },
        "udf_fields": {
          "udf_char6": null,
          "udf_char1": "YES",
          "udf_char2": null,
          "udf_char5": null,
          "udf_ref2": null,
          "udf_ref1": null,
          "udf_ref8": null,
          "udf_ref7": null,
          "udf_ref6": null,
          "udf_ref5": null,
          "udf_ref4": null,
          "udf_date3": null,
          "udf_date2": null,
          "udf_ref3": null
        },
        "impact_details": {
          "impact_details_updated_on": {
            "display_value": "Mar 6, 2023 03:21 PM",
            "value": "1678096283690"
          },
          "impact_details_updated_by": {
            "email_id": "john@zylker.com",
            "is_technician": true,
            "sms_mail": null,
            "mobile": null,
            "last_name": null,
            "user_scope": "internal_user",
            "sms_mail_id": null,
            "site": {
              "deleted": false,
              "name": "Base Site",
              "id": "4149000001242001",
              "is_default": true
            },
            "phone": null,
            "employee_id": null,
            "name": "John",
            "id": "4149000000871029",
            "photo_url": "https://contacts.localzoho.com/file?sample",
            "is_vip_user": false,
            "department": null,
            "first_name": "John",
            "job_title": null
          },
          "impact_details_description": "Impact Details"
        },
        "reported_time": {
          "display_value": "Mar 6, 2023 03:21 PM",
          "value": "1678096283612"
        },
        "problem_template_task_ids": [],
        "category": {
          "deleted": false,
          "name": "Software",
          "id": "4149000000006689"
        },
        "subcategory": {
          "name": "MS Office",
          "id": "4149000000006717"
        },
        "notes_present": false,
        "status": {
          "in_progress": true,
          "internal_name": "Open",
          "stop_timer": false,
          "color": "#0066ff",
          "name": "Open",
          "id": "4149000000006657"
        }
      }
    ]
  }
}