{
  "data": {
    "incident": {
      "id": "PT4KHLK",
      "type": "incident",
      "summary": "[#1234] The server is on fire.",
      "self": "https://api.pagerduty.com/incidents/PT4KHLK",
      "html_url": "https://subdomain.pagerduty.com/incidents/PT4KHLK",
      "incident_number": 1234,
      "title": "The server is on fire.",
      "created_at": "2015-10-06T21:30:42Z",
      "updated_at": "2015-10-06T21:40:23Z",
      "status": "acknowledged",
      "incident_key": "baf7cf21b1da41b4b0221008339ff357",
      "service": {
        "id": "PIJ90N7",
        "type": "service_reference",
        "summary": "My Mail Service",
        "self": "https://api.pagerduty.com/services/PIJ90N7",
        "html_url": "https://subdomain.pagerduty.com/service-directory/PIJ90N7"
      },
      "assignments": [
        {
          "at": "2015-11-10T00:31:52Z",
          "assignee": {
            "id": "PXPGF42",
            "type": "user_reference",
            "summary": "Earline Greenholt",
            "self": "https://api.pagerduty.com/users/PXPGF42",
            "html_url": "https://subdomain.pagerduty.com/users/PXPGF42"
          }
        }
      ],
      "assigned_via": "escalation_policy",
      "last_status_change_at": "2015-10-06T21:38:23Z",
      "resolved_at": null,
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        "id": "Q02JTSNZWHSEKV",
        "type": "trigger_log_entry_reference",
        "summary": "Triggered through the API",
        "self": "https://api.pagerduty.com/log_entries/Q02JTSNZWHSEKV?incident_id=PT4KHLK",
        "html_url": "https://subdomain.pagerduty.com/incidents/PT4KHLK/log_entries/Q02JTSNZWHSEKV"
      },
      "alert_counts": {
        "all": 2,
        "triggered": 1,
        "resolved": 1
      },
      "is_mergeable": true,
      "incident_type": {
        "name": "incident_default"
      },
      "escalation_policy": {
        "id": "PT20YPA",
        "type": "escalation_policy_reference",
        "summary": "Another Escalation Policy",
        "self": "https://api.pagerduty.com/escalation_policies/PT20YPA",
        "html_url": "https://subdomain.pagerduty.com/escalation_policies/PT20YPA"
      },
      "teams": [
        {
          "id": "PQ9K7I8",
          "type": "team_reference",
          "summary": "Engineering",
          "self": "https://api.pagerduty.com/teams/PQ9K7I8",
          "html_url": "https://subdomain.pagerduty.com/teams/PQ9K7I8"
        }
      ],
      "pending_actions": [
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          "type": "unacknowledge",
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        {
          "type": "resolve",
          "at": "2015-11-10T04:31:52Z"
        }
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      "acknowledgements": [
        {
          "at": "2015-11-10T00:32:52Z",
          "acknowledger": {
            "id": "PXPGF42",
            "type": "user_reference",
            "summary": "Earline Greenholt",
            "self": "https://api.pagerduty.com/users/PXPGF42",
            "html_url": "https://subdomain.pagerduty.com/users/PXPGF42"
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        }
      ],
      "alert_grouping": {
        "grouping_type": "advanced",
        "started_at": "2015-10-06T21:30:42Z",
        "ended_at": null,
        "alert_grouping_active": true
      },
      "last_status_change_by": {
        "id": "PXPGF42",
        "type": "user_reference",
        "summary": "Earline Greenholt",
        "self": "https://api.pagerduty.com/users/PXPGF42",
        "html_url": "https://subdomain.pagerduty.com/users/PXPGF42"
      },
      "priority": {
        "id": "P53ZZH5",
        "type": "priority_reference",
        "summary": "P2",
        "self": "https://api.pagerduty.com/priorities/P53ZZH5"
      },
      "resolve_reason": null,
      "conference_bridge": {
        "conference_number": "+1-415-555-1212,,,,1234#",
        "conference_url": "https://example.com/acb-123"
      },
      "incidents_responders": [
        {
          "state": "pending",
          "user": {
            "id": "PL7A2O4",
            "type": "user_reference",
            "summary": "Lee Turner",
            "self": "https://api.pagerduty.com/users/PL7A2O4",
            "html_url": "https://subdomain.pagerduty.com/users/PL7A2O4",
            "avatar_url": "https://secure.gravatar.com/avatar/51c673f51f6b483b24c889bbafbd2a67.png?d=mm&r=PG"
          },
          "incident": {
            "id": "PXP12GZ",
            "type": "incident_reference",
            "summary": "Ongoing Incident in Mailroom",
            "self": "https://api.pagerduty.com/incidents/PXP12GZ",
            "html_url": "https://subdomain.pagerduty.com/incidents/PXP12GZ"
          },
          "updated_at": "2018-08-09T14:40:48-07:00",
          "message": "Please help with issue - join bridge at +1(234)-567-8910",
          "requester": {
            "id": "P09TT3C",
            "type": "user_reference",
            "summary": "Jane Doe",
            "self": "https://api.pagerduty.com/users/P09TT3C",
            "html_url": "https://subdomain.pagerduty.com/users/P09TT3C",
            "avatar_url": "https://secure.gravatar.com/avatar/1c747247b75acc1f724e2784c838b3f8.png?d=mm&r=PG"
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      "responder_requests": [
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            "id": "PXP12GZ",
            "type": "incident_reference",
            "summary": "Ongoing Incident in Mailroom",
            "self": "https://api.pagerduty.com/incidents/PXP12GZ",
            "html_url": "https://subdomain.pagerduty.com/incidents/PXP12GZ"
          },
          "requester": {
            "id": "P09TT3C",
            "type": "user_reference",
            "summary": "Jane Doe",
            "self": "https://api.pagerduty.com/users/P09TT3C",
            "html_url": "https://subdomain.pagerduty.com/users/P09TT3C"
          },
          "requested_at": "2018-08-16T14:55:17-07:00",
          "message": "Please help with issue - join bridge at +1(234)-567-8910",
          "responder_request_targets": [
            {
              "responder_request_target": {
                "type": "user",
                "id": "PL7A2O4",
                "incidents_responders": [
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                    "state": "pending",
                    "user": {
                      "id": "PL7A2O4",
                      "type": "user_reference",
                      "summary": "Lee Turner",
                      "self": "https://api.pagerduty.com/users/PL7A2O4",
                      "html_url": "https://subdomain.pagerduty.com/users/PL7A2O4",
                      "avatar_url": "https://secure.gravatar.com/avatar/51c673f51f6b483b24c889bbafbd2a67.png?d=mm&r=PG"
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                    "incident": {
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                      "type": "incident_reference",
                      "summary": "Ongoing Incident in Mailroom",
                      "self": "https://api.pagerduty.com/incidents/PXP12GZ",
                      "html_url": "https://subdomain.pagerduty.com/incidents/PXP12GZ"
                    },
                    "updated_at": "2018-08-09T14:40:48-07:00",
                    "message": "Please help with issue - join bridge at +1(234)-567-8910",
                    "requester": {
                      "id": "P09TT3C",
                      "type": "user_reference",
                      "summary": "Jane Doe",
                      "self": "https://api.pagerduty.com/users/P09TT3C",
                      "html_url": "https://subdomain.pagerduty.com/users/P09TT3C",
                      "avatar_url": "https://secure.gravatar.com/avatar/1c747247b75acc1f724e2784c838b3f8.png?d=mm&r=PG"
                    },
                    "requested_at": "2018-08-09T21:40:49Z"
                  }
                ]
              }
            }
          ]
        }
      ],
      "urgency": "high",
      "custom_fields": [
        {
          "id": "PT4KHEE",
          "type": "field_value",
          "name": "environment",
          "display_name": "Runtime Environment",
          "description": "environment where incident occurred",
          "data_type": "string",
          "field_type": "single_value_fixed",
          "value": "production"
        }
      ]
    }
  }
}