{
  "data": {
    "id": 3005,
    "attachments": [
      {
        "url": "https://www.example.com/attachments/report.pdf",
        "name": "AnnualReport.pdf",
        "size": 2500,
        "content_type": "application/pdf",
        "public": true,
        "extra": "Annual financial report"
      },
      {
        "url": "https://www.example.com/attachments/photo.jpeg",
        "name": "EventPhoto.jpeg",
        "size": 1500,
        "content_type": "image/jpeg",
        "public": false,
        "extra": "Photo from the company event"
      }
    ],
    "body_html": "<p>Here is the information you requested.</p>",
    "body_text": "Here is the information you requested.",
    "channel": "Email",
    "created_datetime": "2024-08-20T15:00:00Z",
    "external_id": "EXT123456",
    "failed_datetime": null,
    "from_agent": true,
    "integration_id": 123,
    "last_sending_error": null,
    "message_id": "MSG000456",
    "receiver": {
      "id": 2020,
      "email": "customer@example.com",
      "name": "Sam Doe",
      "firstname": "Sam",
      "lastname": "Doe",
      "meta": null
    },
    "rule_id": 105,
    "sender": {
      "id": 1010,
      "email": "support@company.com",
      "name": "Support Team",
      "firstname": "Support",
      "lastname": "Team",
      "meta": null
    },
    "sent_datetime": "2024-08-20T15:05:00Z",
    "source": {
      "type": "email",
      "to": [
        {
          "name": "Sam Doe",
          "address": "sam.doe@example.com"
        }
      ],
      "cc": [],
      "bcc": [],
      "from": {
        "name": "Support Team",
        "address": "support@company.com"
      }
    },
    "stripped_html": "<p>Here is the information you requested.</p>",
    "stripped_text": "Here is the information you requested.",
    "subject": "Your Requested Information",
    "ticket_id": 4005,
    "via": "email",
    "uri": "https://www.example.com/tickets/4005"
  }
}