{
  "data": {
    "problems": [
      {
        "id": 1,
        "agent_id": null,
        "requester_id": 1,
        "description": "<div>Hi guys, <br/><br/>We have been facing issues when we try to reach Email Server 3. Looks like there is something wrong here.<br/><br/>Regards<br/> Rachel<br/> </div> ",
        "description_text": "Hi guys, We have been facing issues when we try to reach Email Server 3. Looks like there is something wrong here. Regards Rachel",
        "due_by": "2020-07-20T16:18:46Z",
        "subject": "Unable to reach email server",
        "group_id": null,
        "priority": 2,
        "impact": 1,
        "status": 2,
        "known_error": false,
        "department_id": null,
        "category": "Hardware",
        "sub_category": "Peripherals",
        "item_category": "Router",
        "created_at": "2020-02-04T05:50:57Z",
        "updated_at": "2020-02-04T05:50:57Z",
        "workspace_id": 3,
        "associated_change": 1,
        "assets": [],
        "custom_fields": {
          "sample_text_field": "Sample Text"
        },
        "analysis_fields": {
          "problem_cause": {
            "description": "<div> Problem cause description </div>",
            "description_text": "Problem cause description"
          },
          "problem_symptom": {
            "description": "<div> Problem symptom description </div>",
            "description_text": "Problem symptom description"
          },
          "problem_impact": {
            "description": "<div> Problem impact description </div>",
            "description_text": "Problem impact description"
          }
        }
      }
    ]
  }
}