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ShipBob Component

Shipbob offers an end to end fulfillment services for Ecommerce vendors.

Component key: shipbob

Description

Shipbob offers an end to end fulfillment services for Ecommerce vendors.

Use the Shipbob component to manage orders, shipments, labels, and more.

Connections

ShipBob Personal Access Token

If you're building a single-user custom integration, you can use the Personal Access Token (PAT) method. This generates a ready-to-use bearer-type token with full access to the merchant's account.

You can generate credentials from the ShipBob dashboard.

For Production Environment, click here. For Sandbox Environment, click here.

When you request your first PAT, ShipBob automatically generates an application (called "SMA" or single-merchant application) and channel to house all your future PATs. You can request as many as you like, and revoke them at any time.

NOTE: These tokens do not expire, so be extremely cautious when sharing them.

Your PAT should automatically have read and write access to the entire ShipBob account.

To use your PAT, just provide the token as an Authorization header formatted like this:

bearer [your_api_token]

First you should use your PAT to hit the GET Channel endpoint, so you can use your channel ID in the headers of subsequent API calls. Your response will look like this:

InputNotesExample
Personal Access Token

Log in to https://web.shipbob.com/app/merchant/#/Integrations/token-management to fetch a personal access token for development purposes

Triggers

Webhook

Receive and validate webhook requests from ShipBob for webhooks you configure. | key: webhook


Event Topic Subscription

Get notified when a specific event occurs | key: eventTopicSubscription

InputNotesExample
Connection
Overwrite Webhook Settings

True to delete existing webhook settings pointing to this flow's URL and create new ones

false
Topics to Subscribe

Topics to subscribe to

Version

The version of the ShipBob API to use

1.0

Data Sources

Fetch Fulfillment Centers

Fetch an array of Fulfillment Centers | key: fulfillmentCenters | type: picklist

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

{
"result": [
{
"label": "Cicero (IL)",
"key": "0"
},
{
"label": "5900 W Ogden Ave Suite 100 / USA, IL, Cicero",
"key": "47012"
}
]
}

Fetch Inventory

Fetch an array of Inventories | key: inventory | type: picklist

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

{
"result": [
{
"label": "TShirtBlueM",
"key": "0"
},
{
"label": "Medium Blue T-Shirt",
"key": "47012"
}
]
}

Fetch Locations

Fetch an array of locations | key: locations | type: picklist

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

{
"result": [
{
"label": "Cicero (IL)",
"key": "0"
},
{
"label": "Other",
"key": "47012"
}
]
}

Fetch Products

Fetch an array of Products | key: products | type: picklist

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

{
"result": [
{
"label": "TShirtBlueM",
"key": "0"
},
{
"label": "Other",
"key": "47012"
}
]
}

Actions

Cancel Order

Cancel an existing Order by Order ID | key: cancelOrder

InputNotesExample
Connection
Order ID

The order ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

Cancel Shipments

Cancel multiple Shipments by Shipment ID | key: cancelShipment

InputNotesExample
Connection
ShipBob Channel ID

Channel Id for Operation

Shipment IDs

Shipment IDs to cancel

000xxx
Version

The version of the ShipBob API to use

1.0

Cancel Warehouse Receiving Order

Cancels a Warehouse Receiving Order by Order ID | key: cancelWarehouseReceivingOrder

InputNotesExample
Connection
Receiving ID

Id of the receiving order

Version

The version of the ShipBob API to use

2.0

Create Order

Create a new Order | key: createOrder

InputNotesExample
Connection
Financials

Sum of all line item prices, discounts, and taxes in USD

Gift Message

Gift message associated with the order

Location ID

Desired Fulfillment Center Location ID. If not specified, ShipBob will determine the location that fulfills this order.

Order Number

User friendly orderId or store order number that will be shown on the Orders Page. If not provided, referenceId will be used

Products

Products included in the order. Products identified by reference_id must also include the product name if there is no matching ShipBob product.

Purchase Date

Date this order was purchase by the end user

Recipient

Information about the recipient of an order

Reference ID

Unique and immutable order identifier from your upstream system

Retailer Program Data

Contains shipping properties that need to be used for fulfilling an order.

ShipBob Channel ID

Channel Id for Operation

Shipping Method

Client-defined shipping method matching what the user has listed as the shipping method on the Ship Option Mapping setup page in the ShipBob Merchant Portal. If they don’t match, we will create a new one and default it to Standard

Shipping Terms

Contains shipping properties that need to be used for fulfilling an order.

Tags

Key value pair array to store extra information at the order level for API purposes. ShipBob won't display the info in the ShipBob Merchant Portal or react based on this data.

Type

Defaults to Direct to Consumer (DTC) if not provided. Note: B2B is not supported at this time. One of DTC, B2B, DropShip

Version

The version of the ShipBob API to use

1.0

Create Warehouse Receiving Order

Create a new Warehouse Receiving Order | key: createWarehouseReceivingOrder

InputNotesExample
Box Packaging Type
Boxes

Box shipments to be added to this receiving order

Connection
Expected Arrival Date

Expected arrival date of all the box shipments in this receiving order

Fulfillment Center

Model containing information that assigns a receiving order to a fulfillment center. If the fulfillment center provided is in a receiving hub region, then the response will be the receiving hub location.

Package Type
Purchase Order Number

Purchase order number for this receiving order

Version

The version of the ShipBob API to use

2.0

Create Webhook

Creates a new Webhook | key: createWebhook

InputNotesExample
Connection
ShipBob Channel ID

Channel Id for Operation

Subscription URL

URL we will call when an event matching the subscription topic is raised. Must have ssl enabled (https) and accept POST requests with content type of application/json

Topic

Topic of the webhooks requested

Version

The version of the ShipBob API to use

1.0

Delete All Instanced Webhooks

Delete all webhooks that point to a flow in this instance | key: deleteAllWebhooks

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

Delete Webhook

Delete a Webhook by Webhook ID | key: deleteWebhook

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0
Webhook ID

Id of the webhook


Get a list of Inventory Items by Product ID

Retrieve a list of Inventory Items by their Product ID | key: listByProductId

InputNotesExample
Connection
Product ID

The product ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

{
"data": [
{
"inventoryId": 0,
"name": "Medium Blue T-Shirt",
"isDigital": true,
"isCasePick": true,
"isLot": true,
"dimensions": {
"weight": 0,
"length": 0,
"width": 0,
"depth": 0
},
"totalFulfillableQuantity": 0,
"totalOnHandQuantity": 0,
"totalCommitedQuantity": 0,
"totalSellableQuantity": 0,
"totalAwaitingQuantity": 0,
"totalExceptionQuantity": 0,
"totalInternalTransferQuantity": 0,
"totalBackorderedQuantity": 0,
"isActive": true,
"fulfillableQuantityByFulfillmentCenter": [
{
"fulfillmentCenterId": 0,
"name": "Cicero",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0
}
],
"fulfillableQuantityByLot": [
{
"lotNumber": "1234",
"expirationDate": "2019-08-24T14:15:22Z",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0,
"fulfillableQuantityByFulfillmentCenter": [
{
"fulfillmentCenterId": 0,
"name": "Cicero",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0
}
]
}
],
"packagingAttribute": "None"
}
]
}

Get All Shipments for Order

Retrieve all Shipments on an Order by Order ID | key: getAllShipmentsForOrder

InputNotesExample
Connection
Order ID

The order ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

Get Inventory Item

Get single inventory item by Inventory ID | key: getInventoryItem

InputNotesExample
Connection
Inventory ID

The inventory ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

{
"data": {
"inventoryId": 0,
"name": "Medium Blue T-Shirt",
"isDigital": true,
"isCasePick": true,
"isLot": true,
"dimensions": {
"weight": 0,
"length": 0,
"width": 0,
"depth": 0
},
"totalFulfillableQuantity": 0,
"totalOnHandQuantity": 0,
"totalCommitedQuantity": 0,
"totalSellableQuantity": 0,
"totalAwaitingQuantity": 0,
"totalExceptionQuantity": 0,
"totalInternalTransferQuantity": 0,
"totalBackorderedQuantity": 0,
"isActive": true,
"fulfillableQuantityByFulfillmentCenter": [
{
"fulfillmentCenterId": 0,
"name": "Cicero",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0
}
],
"fulfillableQuantityByLot": [
{
"lotNumber": "1234",
"expirationDate": "2019-08-24T14:15:22Z",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0,
"fulfillableQuantityByFulfillmentCenter": [
{
"fulfillmentCenterId": 0,
"name": "Cicero",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0
}
]
}
],
"packagingAttribute": "None"
}
}

Get Logs for Shipment

Retrieve logs for a Shipment by Shipment ID | key: getLogsShipment

InputNotesExample
Connection
ShipBob Channel ID

Channel Id for Operation

Shipment ID

The shipment ID to retrieve

Version

The version of the ShipBob API to use

1.0

Get Multiple Products

Retrieve a list of several Products | key: listProduct

InputNotesExample
Active Status
Bundle Status
Connection
Order IDs

Comma separated list of product ids to filter by

Limit

Amount of orders per page to request

Page

Page of orders to get

Reference IDs

Reference ids to filter by, comma separated

Search

Search is available for 2 fields of the inventory record related to the product: Inventory ID and Name

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

{
"data": [
{
"id": 0,
"reference_id": "TShirtBlueM",
"bundle_root_information": {},
"created_date": "2019-08-24T14:15:22Z",
"channel": {},
"sku": "TShirtBlueM",
"name": "Medium Blue T-Shirt",
"barcode": "123456789012",
"gtin": "012345678905",
"upc": "012345678912",
"unit_price": 20.32,
"total_fulfillable_quantity": 0,
"total_onhand_quantity": 0,
"total_committed_quantity": 0,
"fulfillable_inventory_items": [],
"fulfillable_quantity_by_fulfillment_center": []
}
]
}

Get Order

Retrieve an order by Order ID | key: getOrder

InputNotesExample
Connection
Order ID

The order ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

Get Shipment

Retrieve a Shipment by Shipment ID | key: getShipment

InputNotesExample
Connection
ShipBob Channel ID

Channel Id for Operation

Shipment ID

The shipment ID to retrieve

Version

The version of the ShipBob API to use

1.0

Get Single Product

Retrieve a single product by Product ID | key: getProduct

InputNotesExample
Connection
Product ID

The product ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Version

The version of the ShipBob API to use

1.0

{
"data": {
"id": 0,
"reference_id": "TShirtBlueM",
"bundle_root_information": {
"id": 0,
"name": "string"
},
"created_date": "2019-08-24T14:15:22Z",
"channel": {
"id": 0,
"name": "House of Slippers"
},
"sku": "TShirtBlueM",
"name": "Medium Blue T-Shirt",
"barcode": "123456789012",
"gtin": "012345678905",
"upc": "012345678912",
"unit_price": 20.32,
"total_fulfillable_quantity": 0,
"total_onhand_quantity": 0,
"total_committed_quantity": 0,
"fulfillable_inventory_items": [
{}
],
"fulfillable_quantity_by_fulfillment_center": [
{}
]
}
}

Get Warehouse Receiving Order Box Labels

Retrieves Receiving Order Box Labels by Order ID | key: getWarehouseReceivingOrderBoxLabels

InputNotesExample
Connection
Receiving ID

Id of the receiving order

Version

The version of the ShipBob API to use

2.0

Get Warehouse Receiving Orders

Receive a Warehouse Receiving Order by ID | key: getWarehouseReceivingOrders

InputNotesExample
Connection
Receiving ID

Id of the receiving order

Version

The version of the ShipBob API to use

2.0

List Channels

List user-authorized channels info | key: listChannels

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

List Fulfillment Centers

Retrieves a list of Fulfillment Centers | key: listFulfillmentCenters

InputNotesExample
Connection
Version

The version of the ShipBob API to use

1.0

List Inventory Items

Retrieve a list of Inventory Items | key: listInventoryItems

InputNotesExample
Connection
Order IDs

Order ids to filter by, comma separated

IsActive

Whether the inventory should be active or not

false
IsDigital

Whether the inventory is digital or not

false
Limit

Amount of orders per page to request

Location Type

LocationType is valid for hub, spoke, or lts. LocationType will default to all locations.

Page

Page of orders to get

Search

Search is available for 2 fields of the inventory record related to the product: Inventory ID and Name

ShipBob Channel ID

Channel Id for Operation

Sort

Sort will default to ascending order for each field. To sort in descending order please pass a ' - ' in front of the field name. For example, Sort=-onHand,name will sort by onHand descending

Version

The version of the ShipBob API to use

1.0

{
"data": [
{
"inventoryId": 0,
"name": "Medium Blue T-Shirt",
"isDigital": true,
"isCasePick": true,
"isLot": true,
"dimensions": {
"weight": 0,
"length": 0,
"width": 0,
"depth": 0
},
"totalFulfillableQuantity": 0,
"totalOnHandQuantity": 0,
"totalCommitedQuantity": 0,
"totalSellableQuantity": 0,
"totalAwaitingQuantity": 0,
"totalExceptionQuantity": 0,
"totalInternalTransferQuantity": 0,
"totalBackorderedQuantity": 0,
"isActive": true,
"fulfillableQuantityByFulfillmentCenter": [
{
"fulfillmentCenterId": 0,
"name": "Cicero",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0
}
],
"fulfillableQuantityByLot": [
{
"lotNumber": "1234",
"expirationDate": "2019-08-24T14:15:22Z",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0,
"fulfillableQuantityByFulfillmentCenter": [
{
"fulfillmentCenterId": 0,
"name": "Cicero",
"fulfillableQuantity": 0,
"onHandQuantity": 0,
"committedQuantity": 0,
"awaitingQuantity": 0,
"internalTransferQuantity": 0
}
]
}
],
"packagingAttribute": "None"
}
]
}

List Locations

Receives a list of the physical locations across a fulfillment network | key: listLocations

InputNotesExample
Access Granted

Return all the access granted locations

false
Connection
Include Inactive

Whether the inactive locations should be included or not

false
Receiving Enabled

Return all the receiving enabled locations

false
Version

The version of the ShipBob API to use

1.0

List Orders

Retrieve all Orders | key: listOrders

InputNotesExample
Connection
Delivery En Date

End date to filter orders with delivery date earlier than the supplied date. Will only return orders that have tracking information

Delivery Start Date

Start date to filter orders with delivery date later than the supplied date. Will only return orders that have tracking information

End Date

End date to filter orders inserted earlier than

Fulfillment End Date

End date to filter orders fulfillment date later than the supplied date. Will only return orders that have tracking information

Fulfillment Start Date

Start date to filter orders with fulfillment date later than the supplied date. Will only return orders that have tracking information

Has Tracking

Has any portion of this order been assigned a tracking number

false
Order IDs

Order ids to filter by, comma separated

Is Tracking Uploaded

Filter orders that their tracking information was fully uploaded

false
Last Tracking Update End Date

End date to filter orders updated later than the supplied date. Will only return orders that have tracking information

Last Tracking Update Start Date

Start date to filter orders with tracking updates later than the supplied date. Will only return orders that have tracking information

Last Update End Date

End date to filter orders updated earlier than

Last Update Start Date

Start date to filter orders updated later than

Limit

Amount of orders per page to request

Page

Page of orders to get

Reference IDs

Reference ids to filter by, comma separated

ShipBob Channel ID

Channel Id for Operation

Sort Order

Order to sort results in. One Of Newest, Oldest

Start Date

Start date to filter orders inserted later than

Version

The version of the ShipBob API to use

1.0

List Warehouse Receiving Orders

Retrieve all Warehouse Receiving Orders | key: listWarehouseReceivingOrders

InputNotesExample
Connection
Fulfillment Center IDs

Comma separated list of WRO fulfillment center IDs to filter by

000xxx
Order IDs

Order ids to filter by, comma separated

Insert End Date

Latest date that a WRO was created

Insert Start Date

Earliest date that a WRO was created

Limit

Number of WROs per page to request

Page

Page of WROs to get

Purchase Order Numbers

Comma separated list of WRO PO numbers to filter by

000xxx
Statuses

Items Enum: 'Awaiting' 'Processing' 'Completed' 'Cancelled' 'Incomplete' 'Arrived' 'PartiallyArrived' Comma separated list of WRO statuses to filter by

000xxx
Version

The version of the ShipBob API to use

2.0

List Webhooks

Get a list of active Webhooks | key: listWebhooks

InputNotesExample
Connection
Limit

Amount of Webhooks per page to request

Page

Page of Webhooks to get

Topic

Topic of the webhooks requested

Version

The version of the ShipBob API to use

1.0

Raw Request

Send raw HTTP request to ShipBob | key: rawRequest

InputNotesExample
Connection
Data

The HTTP body payload to send to the URL.

{"exampleKey": "Example Data"}
Debug Request

Enabling this flag will log out the current request.

false
File Data

File Data to be sent as a multipart form upload.

[{key: "example.txt", value: "My File Contents"}]
File Data File Names

File names to apply to the file data inputs. Keys must match the file data keys above.

Form Data

The Form Data to be sent as a multipart form upload.

[{"key": "Example Key", "value": new Buffer("Hello World")}]
Header

A list of headers to send with the request.

User-Agent: curl/7.64.1
Max Retry Count

The maximum number of retries to attempt. Specify 0 for no retries.

0
Method

The HTTP method to use.

Query Parameter

A list of query parameters to send with the request. This is the portion at the end of the URL similar to ?key1=value1&key2=value2.

Response Type

The type of data you expect in the response. You can request json, text, or binary data.

json
Retry On All Errors

If true, retries on all erroneous responses regardless of type. This is helpful when retrying after HTTP 429 or other 3xx or 4xx errors. Otherwise, only retries on HTTP 5xx and network errors.

false
Retry Delay (ms)

The delay in milliseconds between retries. This is used when 'Use Exponential Backoff' is disabled.

0
Timeout

The maximum time that a client will await a response to its request

2000
URL

This is the URL to call.

Input the path only (/orders), The base URL is already included (https://api.shipbob.com/1.0). For example, to connect to https://api.shipbob.com/1.0/orders, only /orders is entered in this field. e.g. /orders
Use Exponential Backoff

Specifies whether to use a pre-defined exponential backoff strategy for retries. When enabled, 'Retry Delay (ms)' is ignored.

false
Version

The version of the ShipBob API to use

1.0

Update Product

Update information on a single Product | key: updateProduct

InputNotesExample
Barcode

Barcode for the product

Connection
GTIN

Global Trade Item Number - unique and internationally recognized identifier assigned to item by company GS1.

Name

The name of the product

Product ID

The product ID to retrieve

ShipBob Channel ID

Channel Id for Operation

Sku

The stock keeping unit of the product

Unit Price

The price of one unit

UPC

Universal Product Code - Unique external identifier

Version

The version of the ShipBob API to use

1.0

{
"data": {
"id": 0,
"reference_id": "TShirtBlueM",
"bundle_root_information": {
"id": 0,
"name": "string"
},
"created_date": "2019-08-24T14:15:22Z",
"channel": {
"id": 0,
"name": "House of Slippers"
},
"sku": "TShirtBlueM",
"name": "Medium Blue T-Shirt",
"barcode": "123456789012",
"gtin": "012345678905",
"upc": "012345678912",
"unit_price": 20.32,
"total_fulfillable_quantity": 0,
"total_onhand_quantity": 0,
"total_committed_quantity": 0,
"fulfillable_inventory_items": [
{}
],
"fulfillable_quantity_by_fulfillment_center": [
{}
]
}
}