Jira Service Management (2026-11-11)
Refactored internal code
Changelog
Keep track of updates and enhancements to our connectors.
Interact with the Jira Service Management API to manage service requests, issues, request types, queues, and approvals.
View All TagsRefactored internal code
Published the component as an npm package, so code-native integrations can install it and call its actions, triggers and data sources from code with TypeScript types
Restructured action inputs into structured objects for an improved user experience.
Added JSM Operations and Assets / CMDB support:
read/write/delete:ops-alert, read/write/delete:ops-config) and Assets/CMDB (read/write/delete:cmdb-object, cmdb-schema, cmdb-type, and read:cmdb-attribute).offset/size with links.next) and Assets (startAt/maxResults/isLast) response envelopes.Initial release of Jira Service Management component with support for OAuth 2.0 and Basic Authentication, service request management, organizations, customers, request types, queues, webhook triggers, service desk ↔ customer and organization associations, organization properties, portal-only customer management, and dynamic data source dropdowns