Added ITAM asset and device management, expanded the New and Updated Tickets trigger, and deprecated the classic asset actions:

• Added ten actions for managing IT asset inventory: Create or Update Asset (ITAM), Get Asset (ITAM), List Assets (ITAM), Update Asset (ITAM), Delete Asset (ITAM), Create or Update Device (ITAM), Get Device (ITAM), List Devices (ITAM), Update Device (ITAM), and Delete Device (ITAM)
• Added the Select Asset (ITAM) and Select Device (ITAM) inline data sources for selecting an asset or device from a dropdown
• Updated the seven classic asset actions and the Select Asset data source to show (Deprecated) in their labels; they continue to work as before, and new flows should use the ITAM actions instead
• Added opt-in batching to the New and Updated Tickets trigger, dispatching each changed ticket individually or in configured batches; enabling it changes the shape a downstream step receives
• Added an optional Look-back Date input to the New and Updated Tickets trigger for performing an initial sync of tickets. The initial sync begins on the first recurrence and backfills every ticket updated on or after that date, seeding each once and applying the same record filters every later recurrence applies; leave it empty to sync the last seven days
• Updated the New and Updated Tickets trigger to work through a large backlog one page at a time rather than loading every page in a single execution
• Updated Create Asset (Deprecated) and Create Software to group their optional inputs into an Additional Fields object
• Fixed the Select Software data source, whose dropdown was always empty regardless of how many applications the account had
• Fixed Get Workspace, which answered a blank Workspace ID with an API not-found error instead of reporting the missing value; Workspace ID is now required
• Added output schemas across all actions for improved field mapping during configuration
• Added inline action calling support to 10 actions for improved example output during configuration

Restructured action inputs into structured objects for an improved user experience

• List actions (List Agents, List Requesters, List Tickets, List Problems, List Assets, and List Workspaces) group their pagination inputs into a Pagination object; Fetch All stays a top-level toggle
• Create Requester and Update Requester group their contact-channel inputs, including Address, into Contact Information
• Update Requester groups Primary Email into Contact Information; First Name and Last Name stay flat, as two fields don't meet the grouping floor
• Create Agent groups Work Phone Number, Mobile Phone Number, and Address into a new Contact Information object
• Create Problem and Update Problem group their category inputs into Categorization
• Update Asset groups Name, Asset Tag, Impact, Usage Type, and Description into an Additional Fields object
• Update Software groups Name, Description, Application Type, Status, Notes, Category, and Source into an Additional Fields object
• Update Problem groups Subject, Email, Description, Due By, Priority, Status, and Impact into an Additional Fields object
• Update Agent groups Email, Address, Occasional, Signature, and Can See All Tickets From Associated Departments into an Additional Fields object
• Update Ticket groups Priority, Status, Source, and Bypass Mandatory into an Additional Fields object

Updated spectral version

Added polling trigger New and Updated Tickets that checks for new and updated tickets in Freshservice on a configured schedule, with configurable filtering for new and updated records.

Added Documentation updates and various modernizations

Improved input field documentation with formatted URL links for better readability

Removed the Debug Request input from all action inputs. Debug logging is now controlled internally and no longer appears as a configurable field in actions.

Data sources and inline data sources added:

• Workspaces
• Agents
• Tickets
• Assets
• Problems
• Software
• Requestors