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Jira Service Management (2026-09-01)

Restructured action inputs into structured objects for an improved user experience.

  • Service desk list actions (List Requests, List Comments, List Approvals, List Transitions, List SLA Information, List Customers, List Organizations, List Organization Users, List Service Desk Organizations, List Queues, List Queue Issues, List Request Types, and List Service Desks) group their start-index and page-size inputs into Pagination
  • Operations and Assets actions (List Ops Alerts, List Ops Schedules, List Asset Schemas, and Search Asset Objects) group their offset and page-size inputs into Pagination; across both sets, Fetch All stays a top-level toggle
  • Create Integration Alert groups its optional responder, visibility, tagging, and alert-metadata inputs into Additional Fields, leaving Message, Alias, and Description as top-level inputs