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Changelog

Connectors Changelog

Jira Service Management (2026-05-13)

Added JSM Operations and Assets / CMDB support:

  • Added Integration Events actions — Create Integration Alert, Acknowledge Integration Alert, Close Integration Alert, Add Integration Alert Note, and Get Integration Alert Request — backed by a new GenieKey API key connection for the Atlassian Ops integration ingestion API.
  • Added Ops Alerts actions — List Ops Alerts, Get Ops Alert, Create Ops Alert, Delete Ops Alert, Acknowledge Ops Alert, Close Ops Alert, and Snooze Ops Alert — for the JSM Operations REST API.
  • Added Ops Schedules actions — List Ops Schedules, Get Ops Schedule, and Get Ops On-Call — plus a Select Ops Schedule data source.
  • Added Assets / CMDB Objects actions — Search Asset Objects, Get Asset Object, Create Asset Object, Update Asset Object, and Delete Asset Object — and Schemas actions — List Asset Schemas, Get Asset Schema, and List Schema Object Types — plus Select Asset Schema and Select Asset Object Type data sources.
  • Expanded the OAuth 2.0 connection's default scopes to cover Ops Management (read/write/delete:ops-alert, read/write/delete:ops-config) and Assets/CMDB (read/write/delete:cmdb-object, cmdb-schema, cmdb-type, and read:cmdb-attribute).
  • Added shared cloudId resolution and pagination helpers for the JSM Ops (offset/size with links.next) and Assets (startAt/maxResults/isLast) response envelopes.
  • On New Request Trigger — triggers on new service requests in a service desk
  • On New Ops Alert Trigger — triggers on new alerts in JSM Operations